Learn about Salesforce certifications, their benefits, and the recommended steps to get and maintain a Salesforce certification.
A Salesforce certification is a globally recognized credential that qualifies you to implement Salesforce best practices for your organization. Salesforce offers over 40 primary certifications (some requiring prerequisite certifications) to demonstrate your expertise in different Salesforce roles.听
See the Salesforce certifications list, organized by the roles to which they correspond below:
Salesforce Role | Certifications |
---|---|
Salesforce Administrator | Administrator, Advanced Administrator, Business Analyst鈥, CPQ Specialist, Marketing Cloud Administrator鈥, Platform App Builder |
Salesforce Architect | Application Architect, B2B Solution Architect, B2C Solution Architect, B2C Commerce Architect, Heroku Architect, System Architect, Technical Architect |
Salesforce Developer | B2C Commerce Developer, Industries CPQ Developer, JavaScript Developer I, Marketing Cloud Developer鈥, Platform Developer I, Platform Developer II |
Salesforce Marketer | Marketing Cloud Administrator鈥, Marketing Cloud Consultant鈥, Marketing Cloud Developer鈥, Marketing Cloud Email Specialist, Pardot Consultant, Pardot Specialist |
Salesforce Consultant | Business Analyst鈥, Education Cloud Consultant, Experience Cloud Consultant, Field Service Consultant, Marketing Cloud Consultant鈥, Nonprofit Cloud Consultant, OmniStudio Consultant, Pardot Consultant, Sales Cloud Consultant, Service Cloud Consultant, Tableau CRM & Einstein Discovery Consultant |
Salesforce Designer | User Experience (UX) Designer, Strategy Designer |
鈥These certifications apply to more than one Salesforce role.听
In this section, you鈥檒l find breakdowns of three entry-level Salesforce certifications. We classify entry-level certifications as ones that don鈥檛 require prior certifications or other prerequisites beyond a general working knowledge of the Salesforce platform.听聽聽
These certifications span different roles鈥攁dministrator, developer, and marketer鈥攖o give you an idea of possible starting points for pursuing a credential. For each breakdown, we鈥檝e included the Salesforce certification cost, exam outline, exam format, passing score, and a link to the exam guide as provided on Trailhead, Salesforce鈥檚 academy for building skills and getting certified.听聽
Use these breakdowns as a model for your research process.听
Cost: US$200聽
Exam outline: configuration and setup (20 per cent), object manager and Lightning app builder (20 per cent), sales and marketing applications (12 per cent), service and support applications (11 per cent), productivity and collaboration (7 per cent), data and analytics management (14 per cent), workflow/process automation (16 per cent)
Exam format: 105 minutes to complete 60 multiple choice/multiple select questions and five non-scored questions聽
Passing score: 65 per cent聽
Exam guide: .
Cost: US$200聽
Exam outline: email marketing best practices (10 per cent), content creation and delivery (24 per cent), marketing automation (26 per cent), subscriber and data management (26 per cent), insights and analytics (14 per cent)
Exam format: 90 minutes to complete 60 multiple-choice questions and five non-scored questions聽
Passing score: 67 per cent聽
Exam guide: .听
Cost: US$200聽
Exam outline: Salesforce fundamentals (23 per cent), data modelling and management (22 per cent), business logic and process automation (28 per cent), user interface (17 per cent), app deployment (10 per cent)聽
Exam format: 105 minutes to complete 60 multiple choice/multiple select questions and five non-scored questions聽
Passing score: 63 per cent
Exam guide: .听
In addition to the fact that Salesforce certifications are globally recognized credentials, certifications have several career benefits, as explored below.听
Salesforce software is customizable to meet the needs of many types of businesses. In your job search, you may find that employers across various industries are looking for candidates with Salesforce skills.听
For example, here is what's happening on LinkedIn as of May 2024:
Over 3,000 job listings in Canada seek people with a Salesforce certification or at least some experience using this software [].听
Industries hiring Salesforce professionals include consulting, auditing and tax services, IT management, career support services, athletic manufacturing, and more.听聽聽聽
Given these figures, your Salesforce certification may increase in value over time and qualify you for various job opportunities.
While you can build skills through regular use of Salesforce鈥檚 tools, getting Salesforce certified鈥攁nd maintaining your certification鈥攎eans your skills reflect the latest updates to the tool. In addition, preparing for a certifying exam can help structure your learning process so you cover all areas of the software鈥檚 functionality for your desired role.听
Just as getting Salesforce certified can help you find employment, getting a certification while employed can help you do your job more effectively. Your employer may have ideas for integrating a Salesforce certification and the skills that come with it into your role.听聽
You may be able to earn a salary that is competitive in today鈥檚 marketplace. According to Glassdoor, the average annual salary of Salesforce administrator in Canada is $67,356 []. Salesforce architects earn an average of $74,052 [].听
Follow the five steps below to earn your Salesforce certification.听
The first step in getting Salesforce certified is researching and selecting a certification that best fits your desired role, career goals, and skills you want to build.听
Refer to the table above as a starting point, and then study in more depth to discover the skills you鈥檒l learn in the certifications you鈥檙e considering and any requirements or prerequisites for taking a certifying exam. For example, the marketing cloud administrator certification is a prerequisite for getting the marketing cloud consultant certification.听
When you鈥檙e ready to register for a Salesforce certification exam, you must create a . Then, you can schedule the exam and pay for registration. Here are two important pieces of information to review:聽
Cost. One is the . For example, each Administrator exam costs US$200 for the first sitting and US$100 to retake.听聽
Location. The other is the . For either option, you鈥檒l need to familiarize yourself with the requirements. For example, to take an exam online, you鈥檒l need a built-in webcam, microphone, and Kryterion Sentinel Secure software downloaded onto your device.听
Before taking the exam, spend as much time preparing and learning about using Salesforce in your role as possible. You can prepare in several ways:聽聽
Sign up for a Salesforce certification training through Trailhead.
Review the guide for your chosen exam.听
Learn through Trailhead鈥檚 of modules and projects.听聽
Join the to connect with other Salesforce learners, ask questions, and learn skills.听
Take a practice test designed for your chosen certification, such as the .
Take Salesforce courses through other programs, such as 糖心vlog官网观看鈥檚 .
Arrive online or onsite for your scheduled exam. Make sure you are well-rested and prepared to take your exam.听
To maintain your certification after passing the exam, you鈥檒l need to complete Trailhead maintenance modules, demonstrating your skills are current with the latest software updates.听
Read more about Salesforce certification updates .听
Online courses can be a great way to gain skills and knowledge in Salesforce, discover career opportunities, and start your Salesforce certification journey. Explore these course options:聽
LinkedIn. ", https://www.linkedin.com/jobs/search/?currentJobId=3374102889&geoId=101174742&keywords=salesforce&location=Canada&refresh=true." Accessed May 23, 2024.
Glassdoor. ", https://www.glassdoor.ca/Salaries/canada-salesforce-administrator-salary-SRCH_IL.0,6_IN3_KO7,31.htm?clickSource=searchBtn." Accessed May 23, 2024.
Glassdoor. ", https://www.glassdoor.ca/Salaries/canada-salesforce-architect-salary-SRCH_IL.0,6_IN3_KO7,27.htm?clickSource=searchBtn." Accessed May 23, 2024.
Editorial Team
糖心vlog官网观看鈥檚 editorial team is comprised of highly experienced professional editors, writers, and fact...
This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.