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This module introduces audits as a key component of the research stage, covering their importance, methods, and objectives. It also includes a detailed lesson on literature research and conducting competitive analysis.聽

This module introduces stakeholder and expert interviews, covering their roles, learning objectives, and expected outcomes. It also introduces user research, its objectives, and commonly used research methods.聽

This module covers the planning and execution of user research, focusing on contextual inquiry. It explores defining study objectives, team building, roles and responsibilities of each team member, and the six phases of conducting contextual inquiry with target users.

This module introduces two qualitative user research methods: focus group studies and self-documentation. It explores their advantages, challenges, and their practical applications.

This module introduces systematic methods for modeling and analyzing user research insights. It covers techniques such as affinity analysis, activity diagrams, and decision trees, enabling the identification and presentation of clear, concrete and actionable findings.聽