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What you should know about QA interviews

If you鈥檝e landed an interview for a Quality Assurance (QA) role, such as QA tester or QA engineer, you may wonder what to expect and what questions you鈥檒l be asked.听

Your interviewers want to learn everything they can about your abilities as a QA professional, your approach to testing, how you鈥檒l fit in with the team, and how you鈥檒l work alongside all stakeholders. Expect questions about the qualifications on your CV, including degrees in computer science or related disciplines, experience in QA, and knowledge of the field.听

Continue reading to discover common QA interview questions you may need to answer, questions to ask your interviewer, and how to prepare to meet a potential employer.听

9 quality assurance interview questions

In this section, you will explore nine QA interview questions, find out why interviewers ask them, how to form answers, and alternative phrasings to listen for. All nine questions are focused on QA, but keep in mind that interviewers may also ask you general questions like, 鈥淲hat are your strengths and weaknesses?鈥�

We鈥檝e grouped the following interview questions into three categories鈥攂ehavioural, situational, and testing-related鈥攕o you can prepare for various questions.听

Behavioural QA questions听

Behavioural questions are an opportunity to explore your professional background and describe how you鈥檝e handled workplace situations. You鈥檒l use the STAR method (Situation, Tasks, Actions, Results) to answer behavioural questions with detailed, compelling stories about your past successes.听听

1. Tell me about a time you missed a bug.

Interviewers ask this question to learn more about how you recover from and resolve inadvertent QA errors and the results of your efforts to fix the situation.听听

How to answer:

• Use the STAR method to compose your answer. Describe the situation you were in when you missed the bug, the tasks you were responsible for and the role you played, the actions you took to resolve the missed bug, and the results of your actions.听

• Take this opportunity to exhibit self-awareness around past work-related mistakes and confidence in handling them.听

Other forms this question might take:听

• 鈥淭ell me about a QA mistake and how you resolved it.鈥�

• 鈥淲hat do you typically do when you miss a bug?鈥�

2. When you鈥檝e found a bug, how have you resolved it?听

Interviewers ask this question to learn more about your experience with different QA processes and methodologies, your past successes in resolving bugs, and how these successes might translate to your performance in the open position.听

How to answer:

• Use the STAR method to compose your answer. Describe the situation you were in when you found the bug, the tasks you were responsible for and the role you played, the actions you took to resolve the bug, and the results of your actions.

• Take this opportunity to describe your QA successes in concrete terms and your process, step by step.听

Other forms this question might take:听

• 鈥淗ow do you typically go about resolving bugs?鈥�

• 鈥淭ell me about a time you successfully resolved a bug.鈥�

3. Tell me about your most challenging project.听

Interviewers ask this question to get a feel for your work ethic. They want to know how you approach QA challenges, such as tight deadlines or fixing bugs during the testing process, and the actions you take to succeed.听

How to answer:

• Use the STAR method to describe the situation of your most challenging project, the tasks you were responsible for and your role, the actions you took to overcome the challenge, and the results of your actions.听

• Take this opportunity to showcase your commitment to working through challenges and emphasise the impact of your efforts.听

Other forms this question might take:听

• 鈥淲hat has been your most challenging QA experience, and how did you overcome the challenge?鈥�

• 鈥淗ow do you typically handle challenges that come up in QA? Describe an example.鈥�

Situational QA questions

Situational questions are prompts for describing how you would react to hypothetical workplace situations and give employers a sense of your job performance potential. Skillful answers can demonstrate how you think on your feet and imagine different approaches to QA scenarios.听

As with behavioural questions, which focus on the past, you can use the STAR method to walk interviewers through your proposed strategies.听

4. How would you ensure your team accounts for all details in the QA process?听

Interviewers ask this question to gauge your attention to detail and understand how you motivate and collaborate with others to optimise the QA process.

How to answer:听

• Use the STAR method to describe a hypothetical situation involving a QA process, the tasks you鈥檇 be responsible for to ensure detailed attention to the project, the actions you would take, and the results you would anticipate.听

• Take the opportunity to describe your QA methods and approaches in detail and how you would apply them to future projects.听

Other forms this question might take:听听

• 鈥淗ow would you ensure the team avoids missing details during QA?鈥�

• 鈥淗ow do you come up with QA processes that are thorough and detailed?鈥�

5. How would you resolve the issue if a client found an error in a status report?听

Interviewers ask this question to learn how you handle interactions with clients or project stakeholders, especially when you or your team are responsible for an error.听听

How to answer:听

• Use the STAR method to describe a hypothetical situation in which a client notices a status report error, the tasks you鈥檇 be responsible for in this scenario, the actions you would take to resolve the error and communicate with the client, and the results you would anticipate.听

• Take the opportunity to emphasise your communication and problem-solving skills and resilience when facing challenges.听

Other forms this question might take:听

• 鈥淗ow would you communicate with a client if they found an error in your status report and resolve the issue?鈥澨�

• 鈥淗ow would you address an error in your status report when the client points out the error?鈥�

6. How would you approach a project that you have doubts about?听

Interviewers ask this question to learn how you evaluate projects, raise questions, conduct more research into a project, and communicate your misgivings to coworkers or managers.听

How to answer:听

• Use the STAR method to describe a hypothetical situation in which you have doubts about a project, the tasks you鈥檇 be responsible for, the actions you鈥檇 take to communicate your doubts or find out more through research, and the results you would anticipate.听

• Take the opportunity to emphasise your critical thinking and communication skills and your conscientious approach to understanding a project inside and out.听

Other forms this question might take:

• 鈥淲hat would you do if you had doubts about a project?鈥�

• 鈥淚f you were not to feel confident about a project or notice something amiss, how would you handle this situation?鈥�

Testing-related QA questions听

These questions are your opportunity to showcase your QA knowledge and skills. To prepare, review your training and experience, and refresh your memory of common concepts, terms, and methods.听

7. What does a test plan include?听

Interviewers ask this question to gauge your familiarity and experience with this aspect of QA.

How to answer:听

• Review your notes, documentation, or training materials on test planning and any experience.听

• Be prepared to describe the components of a test plan, different kinds of test plans, how to create one, and other use cases.听

Other forms this question might take:

• 鈥淲hat are the components of a test plan?鈥�

• 鈥淲hat goes into test planning?鈥�

8. What is the QA testing life cycle?听

Interviewers ask this question to discover your familiarity with this concept and experience with the process.听

How to answer:听

• Review everything you鈥檝e learned about testing and reflect on your experiences.听

• Be prepared to discuss the testing life cycle in detail and why each phase is important.听

Other forms this question might take:

• 鈥淐an you walk me through the QA testing life cycle?鈥�

• 鈥淲hat is your experience with the QA testing life cycle?鈥�

9. Can you define stress, load, and volume testing?听

Interviewers ask this question to gauge your understanding of these terms and any experience with these testing types.听

How to answer:

• Refer to several authoritative QA sources to confirm your up-to-date definitions of these terms.听

• Prepare to define these terms clearly, discuss the scenarios necessitating each one, and describe your experience with them.听

Other forms this question might take:

• 鈥淲hat鈥檚 your understanding of different types of testing, such as stress testing, load testing, and volume testing?鈥�

• 鈥淭ell me the differences between stress, load, and volume testing.鈥�

Questions to ask in a QA interview听

Most interviewers will invite you to ask questions throughout the interview and at the end. This is your opportunity to get the most out of your interview experience. Prepare questions in advance to:

听

• Signal your interest in a position.听

• Demonstrate your conscientious approach to job-seeking (and, by extension, job performance).

• Get the exact information you need about the company and the position to make a career decision.

听

Draw from the example questions below to prepare your questions.

1. What are the characteristics of your top QA professionals?听

Asking this question can give you insights into the skills and traits that lead to success in the QA role you鈥檙e applying for. With these insights, you can refine your QA characteristics and cultivate new ones to match the company's expectations.听听

2. What technologies do you use?听

Asking this question shows you are mindful of what individual companies do with specific apps and tools. Depending on the interviewer鈥檚 answer, asking this question also presents an opportunity to share your experience with technologies the company uses or commit to becoming familiar with them.听听

3. What is your QA process?

Asking this question shows that you are mindful of different QA methods and practices from one company to the next and are keen on aligning your QA experience and training with the prospective employer鈥檚 QA process.听

4. What does your development team need from a new QA hire?听

Asking this question shows that you are interested in learning more about what the employer is looking for and how you can develop the workplace and technical skills to become an attractive candidate.听听听

How to prepare for a QA interview

In addition to preparing for QA interview questions, you鈥檒l also need to prepare for the interview experience. Use these six interview tips to boost your confidence and present your value to an employer:

1. Research the QA role, particularly for the industry you鈥檙e applying to work in.

2. Research the company you want to work for.

3. Investigate the company鈥檚 QA process.

4. Review your QA achievements in previous roles.

5. Practice STAR answers to behavioural and situational questions.听

6. Select appropriate interview attire.

Learn QA with 糖心vlog官网观看.

Online courses can be a great way to gain more knowledge and skills in quality assurance, including finding the root cause of a software problem and building quality software. You can explore the options below to help enhance your CV.