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Heather Emerson is VP of Design at 糖心vlog官网观看, where she leads a team focused on creating online learning experiences that drive growth and improve outcomes for learners around the world. With over 15 years of experience in ed-tech and human-centered design, she has helped scale 糖心vlog官网观看鈥檚 impact across consumer, enterprise, and government audiences. Before 糖心vlog官网观看, Heather co-founded IDEO鈥檚 global Education Studio, leading teams that partnered with organizations like Google, Microsoft, and the Chan Zuckerberg Initiative. Some of her work includes a coaching platform for first-generation college students, an adaptive learning system for a major publisher, California鈥檚 first online community college, and leadership training programs for leaders in big tech. Heather believes design is a powerful tool for social change. When grounded in empathy, it can shift systems, expand access, and create more inclusive, human-centered outcomes. She has spoken at events including the White House Summit on Higher Education, SXSW EDU, and ASU+GSV.