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Back to Brand Management: Aligning Business, Brand and Behaviour

Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,714 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands 鈥� regardless of where you are in your organisation 鈥� thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: 鈥淚 hear and I forget. I see and I remember. I do and I understand.鈥�...

Top reviews

SS

Oct 23, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

SS

Apr 20, 2020

Professor Nader has been immensely helpful in bringing about a change in the way i viewed Brand Management. The course is well framed with lots of good examples and interviews. A wonderful experience!

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1551 - 1575 of 2,764 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Donald B H

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Aug 20, 2018

A very good course with new theory and many cases and examples.

By Gilbert M W

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Feb 27, 2025

Excellent course on the value and development of a strong brand

By Jos茅 P

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Jan 1, 2025

Excelente curso. El profesor lo hizo con pasi贸n. Recomendado!!!

By samarth c

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Feb 9, 2023

Exceptional MOOC Course, I must say

I had an Awesome Experience.

By salman a

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Aug 6, 2022

best for business education, i prefer you people should do it.

By Raihana M

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Jun 10, 2022

well explained. Loved the use of real case studies from brands

By Jasmine C

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Jul 19, 2021

This course is a great course, i have learn so much from this.

By Sarthi V

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Jun 8, 2021

A big thank you to Nader and the production team. Great course.

By Pramod M

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May 28, 2021

the best faculty and the course resourse i have seen in my life

By Rachelle M

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Mar 7, 2021

Very insightful, inspiring! I learned a lot from this course!!!

By Ajua K

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Nov 5, 2020

Professor Nader's style of teaching is excellent and relatable.

By Nikhil R

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Oct 17, 2019

I Just love the way professor teaches with such great examples.

By Donal P

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Sep 10, 2019

I am very satisfied with the educational quality of this course

By Susana S

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May 21, 2024

Un forma inteligente de entender la marca y llevarla al exito.

By Maxwell M

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Jul 25, 2022

Loved it! This course broadened my understanding of branding.

By Bilal K

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Jun 2, 2022

Very well explained the terms of brand. Thank you very much .

By Sade M F

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Apr 12, 2022

Excellent course, it helped me a lot in my own small business!

By Vimal G

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Jul 5, 2021

Very good lectures and classes , really loved these course....

By Kothapalli U

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Jun 1, 2020

It is really very explaining with good Examples. Thank you sir

By Aarushi K

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Apr 20, 2020

Great course, teaches quite relevant material for today's time

By Jonathan R

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Dec 27, 2023

Excellently presented with stimulating and thoughtful content

By Morris O E

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Dec 25, 2022

Very informative, easy to understand with practical examples.

By Nicole d S O

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Sep 11, 2021

Curso sensacional e professor incrivel, estou impressionada!

By Edward S

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Mar 2, 2021

隆Un curso excelente con mucho contenido de valor que aportar!