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Back to Brand Management: Aligning Business, Brand and Behaviour

Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,633 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands 鈥� regardless of where you are in your organisation 鈥� thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: 鈥淚 hear and I forget. I see and I remember. I do and I understand.鈥�...

Top reviews

SS

Apr 20, 2020

Professor Nader has been immensely helpful in bringing about a change in the way i viewed Brand Management. The course is well framed with lots of good examples and interviews. A wonderful experience!

SS

May 25, 2023

To be honest really i will miss the wonderful teacher. the way he took the class and explanation was outstanding. i recommend learners to take this course to have the clear idea of Brand Management.

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2351 - 2375 of 2,736 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Irene Z

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Mar 15, 2020

Insightful!

By Ashish B

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Jun 18, 2018

nicely done

By Dobromir D

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Mar 28, 2018

Eye-opener!

By GABRIEL O

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Apr 23, 2025

Excelente!

By Ana G

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Oct 10, 2024

Gran curso

By Bu臒ra Y

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Sep 1, 2024

Beneficial

By Mahmoud M S Q

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Mar 28, 2022

OOD COURSE

By pujan k v

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Feb 22, 2022

Must learn

By Ramun臈 M

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Jan 31, 2022

Thank You!

By Nour N

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Nov 3, 2021

very good

By sebastian

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Jun 28, 2021

MUy bueno

By MARCELO R

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May 11, 2021

Excellent!

By Sandra S

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Mar 2, 2021

great info

By MERTHANAKGUMUS

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Jan 4, 2021

thank you.

By Kusuma V P

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Nov 23, 2020

Thank yyou

By swarnalakshmi

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Aug 23, 2020

Productive

By Jos茅 A G O

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Aug 22, 2020

Excellent!

By Caroline S

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Aug 18, 2020

Brilliant!

By SOUVIK B

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Jul 26, 2020

very nice.

By Devkant K

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Jun 24, 2020

Excellent.

By Frederico A S J

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Jun 1, 2020

I loved It

By Abdelrahman F

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Apr 9, 2019

Great work

By J茅r么me C

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Feb 12, 2019

Worth it !

By Alicia C

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May 13, 2025

滨苍肠谤别铆产濒别

By stevflex

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Nov 20, 2024

excelente