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Back to Brand Management: Aligning Business, Brand and Behaviour

Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,633 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands 鈥� regardless of where you are in your organisation 鈥� thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: 鈥淚 hear and I forget. I see and I remember. I do and I understand.鈥�...

Top reviews

SS

Apr 20, 2020

Professor Nader has been immensely helpful in bringing about a change in the way i viewed Brand Management. The course is well framed with lots of good examples and interviews. A wonderful experience!

SS

May 25, 2023

To be honest really i will miss the wonderful teacher. the way he took the class and explanation was outstanding. i recommend learners to take this course to have the clear idea of Brand Management.

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2626 - 2650 of 2,736 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Vama G

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Jul 21, 2021

Very informative and helpful. The examples and interviews helped a lot.

By Karla A

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Sep 13, 2021

It's a very good refresher for those interested in brand management.

By Madhu S

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Nov 10, 2024

Good course, i enjoyed it and learned quite a lot, thanks for this!!

By Sandeep K y

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Jul 18, 2022

this is really amazing. it's very helpfull to understand about brand

By Corgi K

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Nov 8, 2021

It's a good class I just like the crash course one on youtube better

By sodipo k

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Nov 3, 2022

It is an eye-opener to potentials that are dormant within a brand.

By tommaso r

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Jun 30, 2020

very nicely done, some topics will be very important for everyone

By Muhammad F A

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May 11, 2020

It was amazing in the start but later it became a little boring.

By Howard A

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Aug 8, 2024

It is amazing, the concepts are simplified as well. I recommend

By Neel S

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May 6, 2022

Very good course, recommend watching it in 1.5 playback speed馃憤

By Anurag K

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Aug 7, 2021

really good course, farely well covered and it helped me a lot

By aman g

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Mar 19, 2022

Great course..... A must for people looking to learn to brand.

By Kgosi T

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Sep 6, 2020

Easy and life changing branding principles highly recommend it

By Urvita S

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Jan 18, 2024

an amazing and informative course, especially for beginners!

By Inderdeep S

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Jun 11, 2022

New knowledge and insight what actually a brand stands for

By Varsha C

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Oct 2, 2020

Good needs to be updated a bit with more current examples.

By Uzzal K B

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May 21, 2022

it is a very good course to undertand the band management

By dennis m

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Aug 10, 2022

Great course! Definitely improving my branding skillset

By Sriramani M

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Jul 31, 2021

If followed and learnt diligently , can help a lot.

By Gagan K

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Oct 1, 2022

It was a really engaging & skill improving course

By FAROOQ N

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Nov 12, 2021

this course helped me alotin learning new tecniqus

By Rohan p

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May 27, 2020

It's very interesting learning for future business

By Tasia B

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Dec 4, 2022

Definately, recommend. You choose your schedule.

By Jehoram F B

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Aug 7, 2022

Good short course. I've learned a lot from this.

By Vani B

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Oct 1, 2023

Course is a bit outdated in the links shared.