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Back to Conflict Resolution Skills

Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

4.4
stars
1,074 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews

SG

Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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151 - 175 of 270 Reviews for Conflict Resolution Skills

By Edwina F

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Jun 2, 2016

Really useful

By Sachin D

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Nov 2, 2022

Great course

By Vishnupriya S

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May 28, 2020

Good Course.

By Ishaku M

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Oct 22, 2016

great course

By megha d

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Jul 15, 2020

good course

By Arun J P

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Jul 7, 2020

nice course

By YOUNES M

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May 28, 2020

Thank you !

By Chanh N N

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Jan 21, 2025

good skill

By Fernando G

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Oct 31, 2024

Exceletene

By Sandeep S

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Jun 15, 2020

Excellent!

By JhoryAnne N

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Dec 7, 2015

Thank you.

By Yicel G

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Sep 10, 2024

excelente

By Iroka O P

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Sep 5, 2023

Excellent

By Bilal B S

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Aug 21, 2023

excellent

By IRIS M V M

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Jun 17, 2022

Excellent

By Ratan K J

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May 20, 2020

Very good

By Adel Y A A

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Jan 6, 2020

Very Good

By Ebenezer A L

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Dec 21, 2018

Educative

By Paulina T

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Jun 1, 2017

Loved it!

By Marcela P

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Jun 18, 2016

Very good

By Amy B C

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Jul 9, 2021

Perfect!

By MOHAMAD M

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Apr 18, 2021

good job

By Dhruba J D

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Apr 27, 2020

Awesome

By MANAL M A A M M A A

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Apr 25, 2025

賲賲鬲丕夭丞

By guillermo o

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May 23, 2016

great!