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Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators

4.8
stars
1,859 ratings

About the Course

Launch your career in customer service, no degree required! This course prepares you for high-demand roles across industries by building essential communication, problem-solving, and empathy skills. Get job-ready for roles like Customer Service Specialist, Help Desk Agent, and Support Associate through interactive training and real-world simulations. You鈥檒l Learn How To: 鈥� Communicate with clarity and empathy 鈥� Resolve customer issues using structured methods 鈥� Apply service standards and use ticketing systems 鈥� Navigate call flows and CRM tools 鈥� Demonstrate traits that drive success Course Features: 鈥� Beginner-friendly 鈥� Interactive modules 鈥� Covers both soft skills and technical tools 鈥� Final review to demonstrate mastery 鈥� Realistic customer interaction scenarios Who Should Enroll? 鈥� Job seekers and career switchers 鈥� Students and recent grads 鈥� Professionals improving communication and empathy 鈥� Anyone preparing for support roles Recommended Background: 鈥� No prior experience needed 鈥� Basic computer literacy 鈥� Interest in customer-facing work Ready to get started? Enroll now and build the confidence to succeed!...

Top reviews

MY

Dec 21, 2018

This course has helped me to enhance my customer support skills. I implemented these skills while I was working. I got an excellent result. Thank you for this offering !

TP

Aug 13, 2020

Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.

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426 - 450 of 543 Reviews for Customer Service Fundamentals

By Hindumathi

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Jul 8, 2020

Very prof

By Hamad M S A

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Sep 5, 2023

卮賰乇丕 賱賰賲

By Jose d J G S

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Aug 6, 2021

loved it

By parashar g

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Jul 15, 2020

nice one

By khadija a

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Aug 25, 2023

thank u

By jan d

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Feb 20, 2020

perfect

By Hadi s

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Oct 22, 2024

WOWWWW

By KHALIFA O H A A A

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Sep 14, 2023

Thanks

By David L D

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Sep 20, 2021

Genial

By Nabila S H M A D ( D - ) S

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Aug 18, 2021

useful

By Shaikha A M A

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Apr 19, 2021

thanks

By Zoran D

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Dec 28, 2020

Useful

By Eihab m k o

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Aug 31, 2020

thanks

By Givantha A R B

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Jul 6, 2020

Thanks

By SUAD A I A

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Sep 4, 2023

賲賲鬲丕夭

By sindhuri K

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Jun 12, 2020

super

By Revins O O

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Jan 30, 2025

nice

By JUSTEIN L T Q

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Oct 31, 2024

good

By SALMAH S B S A S S B S A

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Aug 24, 2024

卮賰乇丕

By Mohammad J I A

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May 14, 2024

GOOD

By Anyanwu k j

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Jan 18, 2024

GOOD

By abdullaalsuwaidi

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Oct 2, 2023

good

By Ahlam A M A T

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Sep 13, 2023

卮賰乇丕

By Saleh A S A

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Sep 6, 2023

卮賰乇丕

By maheya a r a

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Sep 4, 2023

卮賰乇丕