Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
Top reviews
MK
Jul 24, 2019
These course is highly effective at teaching you skills and knowledge that may not be available in other traditional courses, it is also well structured so you can do it at your own time and pace.
TP
Aug 13, 2020
Definitely an amazing course, lots of in-depth knowledge about customer engagement. Enjoyed learning, I recommend this course to everyone who wants to make a career in customer support.
126 - 150 of 540 Reviews for Customer Service Fundamentals
By Regina
鈥May 23, 2020
I certainly enjoyed this course. It was informative and the guidance was clear and concise making it easy to finish at my own pace.
By Deleted A
鈥Oct 10, 2020
This was an awesome course when it came to the material. I am so excited to start this next chapter in working in the IT Field.
By ibrahim i
鈥Apr 8, 2020
I recommend this wonderful course for customer engagement professionals out there. It covers every area of customer engagement.
By Shafiq A
鈥Jan 20, 2020
The course is excellent, Lot of practical assignments which helped me to learn skills and apply them in real-world scenarios.
By Ingrid O
鈥Sep 28, 2021
This course was full of crucial information that will be of great help to get into the indistry of call centers. Thank you!
By Deleted A
鈥Jan 8, 2020
This has been a very good course. I think all service organizations should have their employees./support agents take this.
By Sara V
鈥Oct 29, 2020
I highly recommend this course to those interested in entering the customer service side of business with a great company.
By Imelda M
鈥May 28, 2020
Awesome course. It highlighted all aspect of customer engagement and broadened my knowledge in customer service modalities
By CARMEN A
鈥Dec 25, 2021
Great course, very informative, lots of creative ways to problem solve issues, dealing customers on a professional level.
By Rogelio N G
鈥Mar 20, 2025
Es un excelente curso de mucho aprendizaje y este lo pueden aplicar las personas que desempe帽en esta funci贸n o actividad
By Wilma ( F
鈥Apr 5, 2022
This is a great course that provides an indepth understanding and insight of Customer Service Fundamentals. Thank you
By Oluwadamilare A
鈥Apr 25, 2020
It's a pleasure to have taken this course. With this i should be on my way to marking a mark in the service industry.
By Youssouf I N
鈥May 5, 2024
The course content was comprehensive and well-organized, covering all the key concepts and skills I needed to learn.
By Ugbe D E
鈥Mar 12, 2022
A great course, highly recommended as you will definetely be a better person not only a good Customer Support Agent.
By oluwanifemi o
鈥Sep 10, 2024
This is a very informative course that will help me in my career, and studying has been interesting and relatable.
By Deleted A
鈥Jan 20, 2021
I think if I could apply everything that was taught in this course, I could be an excellent Customer Service Rep.
By Amonu C C
鈥Jul 12, 2022
I enjoyed every part of this course. I recommend it for anyone hoping to get into the customer experience world.
By Suman G
鈥Dec 7, 2022
This course give you the complete information about the Customer Relationship Management, it is really helpful.
By Chinenye I
鈥Aug 18, 2022
This is an interesting and amazing course. It really has given me more reason to study more so as to know more.
By ABASIAMA N
鈥Jun 20, 2021
It was a wonder and very practical course filled with insights of how to render an effective customer support.
By Saranya B
鈥May 29, 2021
Course was really excellent and standard of course was high, Sure this will help us for our career enhancement
By Myles R
鈥Aug 15, 2020
Very informational Certificate and I can't wait to utilize the information I learned here in my future career!
By Arman D
鈥Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
By Paolina L
鈥Jun 7, 2024
Very good introductory course (and comprehensive) to begin a successful career in customer service support!