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Great value course with practical insights into ITIL V4 service operations and strategy.

Simplifies ITIL language and models for easier understanding and real-world application.

Great foundational insight into ITIL V4 service management principles and practices.

Good overview of service management, but lacks deeper case studies for application.

Great introduction, clear concepts, valuable for IT service management beginners.

A clear, structured overview of service management concepts for IT professionals.

Clear framework improving IT service delivery through structured best practices.

Solid ITIL basics—clear, concise, and great for beginners in service management.

Engaging and clear breaks down complex ideas into actionable learning points.

perfectly explains service value chains and key relationships for beginners.

Excellent service value chain breakdown for immediate workplace application.

Essential guide to ITIL V4, simplifying service management core concepts.

Superb course, clear concepts, well-structured, and great for beginners.

Essential framework for efficient, value-driven IT service management.

Solid overview of ITIL V4, essential for service management newcomers.

Solid overview of ITIL V4 service management principles and practices.

Clear and concise overview of ITIL V4 service management fundamentals.

Essential overview of IT service management using ITIL V4 framework.

Clear, structured overview of ITIL V4 service management principles.

Clear, concise overview of ITIL V4 service management fundamentals.

Nice course, clear overview of ITIL V4 service management concepts.

Nice course, clear overview of ITIL V4 service management concepts.

Modern framework for efficient IT service management and delivery.

Clear framework for efficient, value-driven IT service management.

Solid ITIL V4 primer, simplifies service management core concepts.