Este curso est谩 dise帽ado para quienes buscan llevar sus habilidades de venta y servicio al cliente en el sector retail al siguiente nivel. Aqu铆 conocer谩s los secretos para realizar demostraciones de producto irresistibles, ofrecer un servicio al cliente que cautive y fidelice, implementar estrategias de venta cruzada efectivas y aprovechar el poder del trabajo en equipo para impulsar tus resultados. Aprovecha la oportunidad de aprender de la mano de nuestro experto en entrenamiento de ventas y estrategia comercial, quien te brindar谩 las mejores recomendaciones para maximizar tus resultados y llevar tu carrera en retail al siguiente nivel.
Potencia tus ventas en el sector retail
Potencia tus ventas en el sector retail
Instructor: Christian Alcal谩
1,547 already enrolled
Included with 
Gain insight into a topic and learn the fundamentals.
4.6
(28 reviews)
Intermediate level
Recommended experience
1 hour to complete
Flexible schedule
Learn at your own pace
What you'll learn
Ofrecer un mejor servicio al cliente en el sector retail para aumentar el volumen de las ventas y la satisfacci贸n del cliente.
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
2 assignments
Taught in Spanish
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
Entras a una tienda con la esperanza de encontrar ese producto que tanto necesitas, pero te atiende un vendedor que no entiende tus necesidades, que insiste en productos que no te interesan, se impacienta porque no tomas una decisi贸n r谩pida y te hace sentir inc贸modo. La experiencia se vuelve frustrante, y al final, te vas sin comprar nada. 驴Te suena familiar? Es una situaci贸n muy com煤n y no es lo que queremos para nuestros clientes. Este curso est谩 dise帽ado para que t煤, como profesional de ventas en retail, transformes esas interacciones negativas en experiencias memorables. Aprender谩s a realizar demostraciones de producto que realmente conecten, ofrecer un servicio excepcional que haga sentir valorados a los clientes y aplicar t茅cnicas de ventas cruzadas que aumenten tus resultados. 隆No permitas que la mala atenci贸n al cliente siga siendo la norma!
What's included
4 videos6 readings2 assignments
Instructor
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MF
5
Reviewed on Sep 1, 2025
Corto pero con las herramientas fundamentales para un vendedor
KP
5
Reviewed on Feb 14, 2025
Me ayudo a potenciar la afinidad con mis clientes y mis ventas
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