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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,807 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you鈥檒l explore strategies for building customer loyalty in e-commerce. You鈥檒l also explore specific tools to develop and maintain client relationships. At the end of the course you鈥檒l work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you鈥檒l wrap up the course by building professional development skills. We encourage you to complete courses 1鈥�6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store鈥檚 performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 14, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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1051 - 1075 of 1,142 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By bhavik r

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Mar 27, 2024

Good Content and Practical very well explain each topic

By Emilio L

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Jun 2, 2024

great start off point! hopefully gets more in depth

By Kanishka A

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Oct 2, 2023

This course such a great one . you can go for this

By Md S H

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Sep 23, 2023

Well designed but Instructor in speaking very fast

By Kim

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Nov 9, 2022

Great course, I enjoyed it and would recommend it.

By Aakashkumar S D

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Feb 16, 2025

Good course for starting with digital marketing.

By Chandra G

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Jan 21, 2023

Really enjoyed this course on building loyalty.

By Adrita G

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Mar 17, 2025

it was helpful. but could have been better

By Saad S

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Nov 2, 2022

it was great to be part of this course

By Nobuhle M

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Oct 20, 2024

I learned a lot and gained new skills

By Matt R

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Apr 7, 2023

good foundation of digital marketing.

By MIN W Y

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Feb 19, 2025

great because of enriching knowledge

By RIRIS Y

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Sep 5, 2024

super awesome to learn with coursera

By Adeyinka O

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Jan 26, 2025

Wonderful course. i learned a lot.

By MARIA G G D N

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May 14, 2025

muito legal, adorei, mandem mais.

By Nishpriya.S

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Dec 20, 2024

very good and effective to learn

By Lopez L F

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May 13, 2025

puede mejorar la practicidad

By Michella L

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Apr 7, 2025

Very useful and educational

By Kacho T

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Apr 1, 2025

this course taught me a lot

By Haseeb K

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Oct 23, 2024

haseebkhalil5257@gmail.com

By Sanjana R

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Oct 16, 2024

Good learning experiences.

By Monica A

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Aug 3, 2025

Me gusto mucho el curso

By MOHAMED M M

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Mar 17, 2025

It was amazing course

By Ailin

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Aug 17, 2025

Una gran experiencia

By Bibi z

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Aug 18, 2025

Everything was good