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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,807 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you鈥檒l explore strategies for building customer loyalty in e-commerce. You鈥檒l also explore specific tools to develop and maintain client relationships. At the end of the course you鈥檒l work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you鈥檒l wrap up the course by building professional development skills. We encourage you to complete courses 1鈥�6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store鈥檚 performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

BH

Sep 14, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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1101 - 1125 of 1,142 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Eman H

鈥�

Sep 17, 2025

great

By Mohsin K

鈥�

Mar 17, 2024

great

By Bisma A

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Jun 22, 2023

great

By Tasfiqur

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May 16, 2025

good

By Avinash K

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Nov 17, 2024

Nice

By Qu峄硁h A N

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Oct 1, 2024

good

By BERTHA D P

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Sep 19, 2024

Good

By PoYx

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Aug 11, 2024

Good

By RIZKI M A

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May 17, 2024

good

By Rogerio A

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Jul 24, 2023

good

By RAJALAKSHMI. S

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May 31, 2023

good

By M.MOHAMED A

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Apr 7, 2023

nice

By Sutapta M

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Jul 25, 2025

ok

By Wiwin S

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Feb 16, 2025

ok

By Eleonora Z

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Mar 28, 2025

.

By V.swetha P

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May 13, 2023

g

By Marie S

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Jun 29, 2023

Really good overview of Digital Marketing. I feel the need to go back and do the individual projects a few times. More opportunities to practice and less time spent watching intro videos that didn't really offer instructional value would have been beneficial. The course is well worth the cost.

By Mercy N

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May 23, 2025

It felt like a very short summary briefing. I expected the course to focus more on customer loyalty, what it is and how to do it. Not all those other things about careers and next steps.

By Vinayak D

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Mar 25, 2024

Lot of content cramped into short duration. especially analytics, tracking/optimizing product performance

By Shante' F

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Feb 17, 2025

if you are interested in digital marketing and having an online store. Then this course is for you.

By Bogdan M

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Dec 28, 2022

Last few assignments had grammar and other errors in the assigned materials. Otherwise good.

By SAKSHI S

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May 28, 2025

It was knowledgeable, I learned a lot about digital marketing.

By AIRA Z

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Oct 27, 2025

Its is helpful To initiate a new carrier

By S K P K

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Jun 13, 2022

Please make all activites mandatory

By Richard D

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Mar 27, 2023

It's mostly common sense.