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Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,244 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you鈥檒l complete the first phases of the design process for a project that you鈥檒l be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

AC

May 11, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

ND

Aug 6, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

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2876 - 2879 of 2,879 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Dann L

鈥�

May 28, 2024

So many Theories and concepts, for me this is slowing my progress and the time I used here versus the knowledge I got is not promising

By Belal N H

鈥�

Jun 2, 2024

Too much talking about users and their needs.

By Jessica G

鈥�

Mar 30, 2025

The class is fine. This exam is not.

By Juanita M

鈥�

Mar 19, 2021

layout is confusing