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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,859 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

AT

Sep 30, 2021

T鈥媓ere's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

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2551 - 2575 of 10,000 Reviews for Technical Support Fundamentals

By De D

Jan 22, 2020

Technical Support Fundamentals - This was a great course and refreshed my memory with a lot of different things I had forgotten and needed back into my brain. This course is good for new and beginner IT Support Groups.

By Adam M M

Mar 22, 2018

This course laid the foundation for what an IT Support Specialist may encounter. Through personalized video lectures, hands on quizzes and some real world application I felt it was a great start to the overall course.

By Brad S

Feb 20, 2018

This was a good introduction. Some of the questions were still quite generalized. I've worked in IT for several years and it took me a little thinking to understand these questions because I was being very technical.

By Glody L

Jan 16, 2025

This course provides a solid foundation in IT. It is well-structured to help you understand key terminology and gain practical knowledge through hands-on projects, covering the basics of both IT hardware and software.

By Abrar M

Feb 22, 2024

It's a great certification for beginners. It helped me gain knowledge about fundamentals of IT. I gained a lot of knowledge not just about IT but also about communications skills, problem solving and customer service.

By Subro S

May 30, 2023

Excellent, well laid out content. Easy to understand for someone with no technical background or expertise. I'm impressed with the quality. I would definitely recommend this course to my friends/colleagues. Thank you.

By Sharon E

Jan 21, 2023

This was a great course and extremely helpful for a person coming into the tech world. It was easy to follow and the basics were wonderful, even for a refresher on people who have been out of tech for a several years.

By Marthad M

Oct 16, 2022

An amazing course for those who are interested in diving into an IT career with no priore knowledge about it. Thank you COURSERA and GOOGLE for a wonderful and insightful course. I can't wait to start my next course.

By Ikenna O

Oct 4, 2022

The best fundamentals out there for IT in general. Really enjoyed the journey an the learning process. Thank you to all the teachers for making this course so easy to understand. 100% recommend this course. Thank you

By Brian M

Aug 22, 2022

The training is highly professional, comprehensive and very well structured. It's affordable and has great educational value. This is a great start to start pursuing a career in IT. I'm glad I enrolled in this course.

By RABI S

May 8, 2022

I leanred binary number about behing of computer language,some software skill,hardware part,aplications etc how to work,how handle user ,interview question etc all subject ware so helpfull.Thank you to all instractor.

By MG R

Feb 9, 2022

This course was very informative and well presented the tutors were able to communicate the required information well and brief. i enjoyed my time learning and watching and also the course materials were great. thanks

By Mohammad B

Feb 27, 2021

Great course ! very informative and broken down professionally to deliver the information at ease. Moreover, the videos from the Google team kept me more engaged and enhanced the remote online communication.

Thank You

By Ronna C

Sep 23, 2020

This course has been very good for someone like me who has had little exposure to how software works. I really appreciate the opportunity to learn and I hope that I will be able to successfully complete this endeavor.

By Sanju P

Jun 10, 2020

This course was really very helpful. From this course, I have learned the basics of IT (though I already knew some of the stuff), IT support. I'm really excited to take the next course, and learn morefrom that course.

By Dario T

Mar 20, 2020

This course has really given me the fundamentals to improve my skills in tech. I learned that I need a lot of learning to do but that I am enjoying the process. Highly recommend taking part of this course with Google.

By Shawnie S

Dec 26, 2019

This course was amazing. The way the content is taught was captivating. It kept me interested. With the personal touch added in with everyone's life stories it was motivating for me to continue on. Thank you 糖心vlog官网观看!

By Tony J

Dec 12, 2019

Adorei o curso, bastante rico em did谩tica e detalhes, as aulas s茫o com uma did谩tica bem moderna os professores s茫o bem diretos nos assuntos. Quem est谩 em d煤vida em fazer o curso, pode fazer que 茅 de bastante proveito.

By Explorando A

Oct 15, 2019

This first course has helped me to believe that I can become an IT Technician. I love technology, and I want to be part of the team that makes it happen for everybody every day.

In science, technology, and love I trust

By Juan W

Jul 25, 2019

This very basic foundation of IT support is a must for everyone who want to dig deeper in their IT knowledge. This course covers everything you need to know about computer even for you who is alienated with computers.

By Tim L

Jan 26, 2018

Great introduction to IT. Covers all the basics to use the course, and basic needed knowledge including how to use a computer, and basics of binary numbers. No prior knowledge in electronics needed to take this class.

By Daniel D

Oct 10, 2024

The instructors were very knowlegable and interesting. They made the technical aspects of the course easy to understand and personable. Great Job and I am looking forward to taking more courses with 糖心vlog官网观看! Daniel

By Cubiee V

Feb 11, 2024

Thanks so much 糖心vlog官网观看 Team! I really cant express much how grateful I am finishing this course and knowing 糖心vlog官网观看 website, I feel more confident. I would definitely recommend your website to all the people I know

By Mohamed D A

Jul 27, 2023

Amazing introductory course, well structured and well presented with exercises and hands on labs. If you're looking to learn the fundamentals of computing, this is a great place to start your journey. thanks 糖心vlog官网观看

By Christopher Z

Apr 24, 2023

I have background in a lot of the topics so I felt it was too simplified but stepping back and considering this being for someone with zero prior knowledge it is a very good foundation for getting into tech subjects.