Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AR
Nov 14, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
SA
Mar 13, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
3451 - 3475 of 10,000 Reviews for Technical Support Fundamentals
By Thien T
鈥May 16, 2021
I really enjoyed the course and it set a great foundation for me to have a basic understanding of the other aspects of technology and will help me better understand the next few courses.
By Nestor A
鈥Jan 13, 2021
I appreciated learning the history of how malware (and antimalware) developed. I had heard many of the news stories from a high-level view but did not have a nuanced understanding of it.
By Emal F
鈥Aug 3, 2020
to be honest this is one of the best online course I have taken so far! very much to the point - this course really takes you to the point to kick start as in an IT career. Thank you all
By Prasad D P
鈥Jul 5, 2020
A great course for beginners in IT . It shows how the google is at providing knowledge through courses.
Now i am a fan of google courses and i will walk through their most of the courses.
By Akinsehinwa O
鈥May 5, 2020
This course has really added to my knowledge in IT Technical support but I learnt a totally new things under the customer service relationship. Am happy to be identified with this course
By Koji K
鈥Apr 22, 2020
This module was amazing because the real Googlers gave very concise and clear lecture of basics of computer and network. I'm really excited to take the rest of the modules in the course!
By Cory L E
鈥Apr 8, 2020
Very easy to understand. I have tried many times to learn by myself but something about this content made me finally stick with it! I am looking forward to what my future will bring now.
By Kiara M
鈥Mar 6, 2020
Love the fact this course covers so many aspects , and keeps it interesting by having new faces for each lesson. Easy to follow , short and precise information makes it easier to learn !
By Patrick F
鈥Jun 25, 2019
Great introduction to this certificate. Learned lots in the process. Most of my computing knowledge is self-taught so it was nice to have a the fundamental basics taught more formally.
By Christopher M
鈥Jun 11, 2019
I learned a great deal in this course. Please review the Quicklabs instructions especially for LINUX and connecting to the VM. The connection instructions seem like they are outdated.
By Michelle S
鈥Nov 15, 2018
This course was a great overview of the IT world. I enjoyed the assessments where I was able to login to the VM and complete tasks. The instructor videos for each week were helpful too.
By Leanne S
鈥Oct 23, 2018
Really enjoyed learning the the Fundamentals. Some of the material I already know. It was nice seeing how broad the area is. Looking forward to the remaining courses in this certificate.
By Daniel P
鈥Aug 29, 2018
An excellent fundamentals primer for those new to customer service and IT technical support. For those already in the industry, it's a good refresher of concepts we use on a daily basis.
By Isaac A M
鈥May 16, 2018
Instructors are very knowledgeable and keep the class interesting. The illustrations they use are very easy to comprehend which help when it comes to explaining difficult subjects in IT.
By Nandan P
鈥Jan 31, 2018
It was an amazing and fun learning process, I really liked how every concepts ware taught. I strongly recommend this to anyone seeking knowledge or going to start career as support team.
By James B P
鈥Jan 26, 2018
This course was a great start in learning the fundamentals needed in IT. It kept me engaged and it was the most enjoyable course that I've ever had the privilege to take. Excellent work!
By gunjan k
鈥Feb 26, 2025
The Course is nice designed and very useful for the one who is new to IT and want the detailed and broad knowledge. It also has a handons assignment which is really the best part of it.
By Brian O
鈥May 30, 2023
The course was very informative. I learned new terms and implemented some of the skills while studying and will be implementing the skills in my day to day IT Support Specialist career.
By Christopher C
鈥Apr 26, 2023
This course was AMAZING. It taught me the fundamentals of troubleshooting, how a computer operates internally, the history of computers, and all of the endless uses of technology today.
By Rizwan G
鈥Nov 20, 2022
wow, It is the great way to introduce IT and I highly appreciate their hardwork to make it possible for learners like me, and yes everything is great from googlers to content to method.
By Nataliia K
鈥Oct 5, 2022
I highly recommend this course. I enjoyed it very much and the explanations were all great! All the videos are also made short whih helps keep the focus throughout the studying process
By Victoria L
鈥Sep 12, 2022
It was informative and fun at the same time. I like the format, the lenght of the videos, and the quizzes. Just the right amount of information. I'm looking forward to the next class.
By Henish V P
鈥Jul 18, 2022
Thank you very much for providing all the informative content and a well-knowledged quiz so that we should check our knowledge and brilliant organize this course.
Practice makes perfect!
By Ray-Ann B H S
鈥Jul 18, 2022
This course was very informative and i have learned a lot. Each topic was broken down so i was able to understand what was taught and i am now able to apply it to my job and daily life.
By Ryan F
鈥Mar 28, 2022
This course was as great introductory course into the world of IT support. I am very grateful for having completed it during the free trial period and to have had access to it for free.