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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,974 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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3776 - 3800 of 10,000 Reviews for Technical Support Fundamentals

By Andrei M

Dec 7, 2024

I gained a new knowledge from this course like troubleshooting and the most i want in this course is how to prepare in the interview if the day comes i will try to apply work.

By Daniil K

Aug 10, 2024

The only real downside I could think of during the course was a bit of outdated info, but honestly it's probably for the best, since that info is still used in the modern day.

By Diego S

Mar 21, 2024

Excelente, si bien yo ya ten铆a todos los conocimientos de base, me sorprendi贸 que alguien pudiera condensar a帽os de formaci贸n en un curso tan claro y breve. Super recomendable

By suhan k

Mar 1, 2024

it was so helpful,got to learn many things ,,looking forwad to more oppurtunnities to learn if financial aids application is applied .I really want to learn and get a good job

By Rebecca n

Oct 21, 2023

Materials are very straight forward, and clear to understand! the mini quizzes at the end of each module, are great to test what we've learned, up to that point. Thank you.

By Mohammad I

May 4, 2023

Wonderful introduction to IT with great instructors that take you through what IT is about and how to start preparing yourself in the right direction to succeed in this field.

By Gloria C I

Mar 9, 2023

I really want to appreciate Google for this training. The trainers are eloquent and the training as well as materials are easy to understand. Kudos and keep up the great work.

By karenuk1

Feb 23, 2023

The experts were clear to understand without rushing their speech. Also grateful for the transcript which I can go over to remind myself and understand the subject. Thank you!

By Ai拧a B

May 21, 2022

It wasa very useful, super fun and motivational. I learned new things, confirmed previous acknowledgments and had a great fun. Thanks to all people included in this education.

By Daisy S

Mar 14, 2022

Everything in this course section is explained really well and in a way thats easy to understand. I feel extremely comfotrable moving on to the next section. Really well done.

By Ashley F

Mar 1, 2022

This course was not only informative and educational, but it was also a lot of fun. It was a great way to get us thinking outside of the box when it comes to troubleshooting.

By Eric H

Feb 23, 2022

Wonderful introductory course on information technology! I would lighly recommend this to someone interested in IT as a career path that may be struggling with where to start.

By Farrukh A

Sep 27, 2021

Wonderful course and nice lab exercises. Seemed extremely beginner but parts related to OS and building a computer from scratch was surprisingly well recorded and elaborated !

By HEYBER A G O

Aug 23, 2021

Aprend铆 muchas cosas. Muy agradecido con este curso. Es lo b谩sico para aprender mas de lo que viene. Es muy motivante escuchar las experiencias de los colaboradores de Google.

By Mohammed a o A

Jun 27, 2021

It was valuable information and the teachers' method was more than wonderful in communicating and simplifying the information and making the student love what he was learning.

By fatma t

May 7, 2021

丕賱丨賲丿 賱賱賴 賱賯丿 丕爻鬲賲鬲毓鬲 亘賴匕丕 丕賱丿賵丕乇 賵丕爻鬲賮丿鬲 賲賳賴 賰孬賷乇丕. 賱賲 兀賵丕噩賴 兀賷 氐毓賵亘丞. 卮賰乇 賵鬲賯丿賷乇 賱賮乇賷賯 Google. 廿賳賴賲 乇丕卅毓賵賳 丨賯賸丕.

兀鬲賲賳賶 兀賱丕 鬲賳鬲賴賷 兀亘丿賸丕 貙 卮賰乇賸丕 賱賰 Google 貙 兀賳鬲 丨賯賸丕 賲亘丿毓 噩丿賸丕

By Hina A

Feb 8, 2021

Great course - loved the resume and interview know-how portion of this. There should be more courses to train users on how to get into interviews and successfully master them.

By Arnoldo T

Dec 14, 2020

Great course to get your foot into a technical field in IT. It covers a broad spectrum, regardless of your experience, and gives you the tools to understand the concept of IT.

By Zackery F

Dec 2, 2020

I'm hoping this is the start of my career, I think everyone involved did a good job putting this course together to help start tech people. And I feel lucky to be a part of it

By Regina R

Nov 8, 2020

This was a great refresher IT course for me as I have been out of the field for a few years. I also learned some new skills that I had little to no knowledge of. (ie: Linux)

By aoparah

Nov 7, 2020

It really does give you the fundamentals. I am coming from a career where I know nothing about IT and this really helped me learn so much about what to expect in the IT field.

By Gonzalo M

Nov 6, 2020

Un primer acercamiento al mundo de las IT de la mano de profesionales cualificados. No tiene desperdicio e incluye recursos muy 煤tiles para tu futuro laboral.

Great job Google!

By Aviral M

Nov 6, 2020

It was very fascinating. Really , I enjoyed it. Literally , the team, the quizzes and all the setup will help you get engage into it and it was indeed a good learning journey.

By Muhammad A

Oct 4, 2020

Amazing course ,the way of teaching is great I learned every single skill which important in IT support specialist step by step with good guiding material given by specialists

By Tom C

Sep 9, 2020

Really enjoyed learning technical support fundamentals. I learned so much from the instructors looking forward to learning as much as I can from them in the upcoming courses.