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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,974 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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3901 - 3925 of 10,000 Reviews for Technical Support Fundamentals

By Cristina S

May 24, 2022

Excellent entry into the IT field . Very well structured, organized and presented course. Engaging and fun, it opens your curiosity and keeps you interested and challanged.

By Md T R

Nov 3, 2021

It's a very important course to learn the Basic fundamental things about how a Computer works from pressing the Start button and use it till we Power off this machine .

By melina

Sep 28, 2021

Est谩 bien explicado. Y son v铆deos cortos para que no se haga intenso. Si hay alg煤n tema en el que no profundizan te dejan los links donde puedes acceder a m谩s informaci贸n.

By Fadillah D A P

Sep 14, 2021

That was a good course. I learn so much about IT, and it more like remembering me with my course on campuss before pandemic. I hope this learn can benefit me on the future.

By MUHAMMAD S

Aug 24, 2021

A great, easy and good course for beginners in the field of information technology and a good boost to move forward in learning information technology until professionalism

By Quantina K

Aug 4, 2021

I really enjoyed this course! Great information and awesome videos along with presentations from each person involved with the course structure! Well done Google & Coursea!

By Aditya M

May 31, 2021

This was the best learning experience. So much learning with understanding. I would like to thank you 糖心vlog官网观看 for giving me knowledge that I want to continue my IT career.

By Robert S

May 27, 2021

This course seems very immersive for entry-level IT. Great job on the videos! The people giving the help through out the course really bring you in to keep wanting more IT.

By Bilandar A

Apr 29, 2021

I loved Google and its team, and the sincerity and energy of the employees. They motivated me well for my career.

Maybe I will join the Google family one day, why not :).

By Percy U

Feb 22, 2021

I really enjoyed this course. I'm so thankful this course and glad that I was given the opportunity to participate in this experience. I'm looking forward to learning more.

By Gabrielle M

Dec 10, 2020

A great course for those who have no idea what they want to do and try something new, different, and very hands on. I thank my dad to actually suggesting this course to me.

By Eileen A

Nov 14, 2020

I really recommend this course especially for those who are starting in IT or as a refresher course for those who haven't been active in this field for awhile, like myself.

By Perova N

Nov 4, 2020

袙褋械屑 芯褔械薪褜 褋芯胁械褌褍褞! 袣邪褔械褋褌胁械薪薪褘泄 , 褉邪蟹薪芯褋褌芯褉芯薪薪懈泄 泻褍褉褋!!! 袙褋械 芯褔械薪褜 锌芯薪褟褌薪芯 懈 写芯褋褌褍锌薪芯, 械褖械 懈 锌褉芯褉邪斜芯褌泻邪 薪邪胁褘泻芯胁 胁 胁懈褉褌褍邪谢褜薪褘褏 谢邪斜芯褉邪褌芯褉懈褟褏, 锌褉芯褋褌芯 褍写懈胁懈褌械谢褜薪邪. 袪械泻芯屑械薪写褍褞!

By Haroun K

Sep 19, 2020

Great organized courses from big experts, thank you Google for giving us the opportunity to learn such an important field (IT is the future) with a high quality of content.

By Malik M H

Sep 16, 2020

脟ok de臒erli ve kaliteli bir莽ok bilgi 枚臒rendim, bu bilgiler ile kendimi daha fazla geli艧tirip daha fazlas谋n谋 yapabilece臒imi g枚rd眉m. Te艧ekk眉rler Google, Te艧ekk眉rler 糖心vlog官网观看.

By John T I

Sep 1, 2020

THE COURSE IS EXPLANATORY AND SO BEGINNER FRIENDLY. THE INSTRUCTORS ARE EXCELLENT IN BREAKING DOWN THE BIG TERMS AND USING REAL LIFE SCENARIOS TO DESCRIBE TECHNICAL ISSUES.

By Rahul B

Aug 6, 2020

It was very basic, maybe because I have already studied it in my college, but the course strengths the foundation required to be an IT support specialist. Thank you google!

By Daniel E L P

Jul 28, 2020

En general el curso abarca una gran cantidad de habilidades requeridas para el mundo TI, posee muchas generalidades necesarias para una correcta introducci贸n en esta labor.

By Christopher P

Jul 20, 2020

Excellent entry level course! Presentations are engaging and easy to understand. Presenters are obviously passionate about the materials and concepts they are discussing.

By Thejesvini V

Jun 22, 2020

I have learnt the basics of an IT support in this course .It is one of the best course for an IT student.I wanna thank all the guiders who guided us throughout this course.

By Nabeel S T

Mar 1, 2020

Great course to start off with in the Google IT Support track. It's modules are concise and provide a good foundational knowledge to prepare for the courses that follow it.

By MAYUR K

Feb 24, 2020

great experience with this course,and the content of this course is also great.so thanks to coursera organization for designing this type of course to improve my knowledge.

By CARL B

Sep 15, 2019

This is a great course to get started. Even though I had fundamental knowledge of this courses before attending. Google gives a great look into a entry level help desk role

By James S

Jun 19, 2019

The course was clear and good for learning the basics they wanted to instill. There was also interesting extra content in things like the overclocking supplemental reading.

By Sean H

Feb 24, 2019

Technical Support Fundamentals is a great course to take. All the instructors are knowledgeable and engaging.

The course material is well thought out and easy to consume.