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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,168 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

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7076 - 7100 of 10,000 Reviews for Technical Support Fundamentals

By Deleted A

Sep 15, 2021

In this course I learned about more computer, software, hardware, networking, operating system and troubleshooting.

By RL A

Aug 15, 2021

Alot of it was confusing because of the layout but other than that the material it self was very well put together.

By Gorky D A A

Aug 9, 2021

Excelente para iniciar un cambio de carrera o adquirir conceptos b谩sicos de los fundamentos t茅cnicos en computaci贸n

By Omar I G G

Aug 7, 2021

me gusto aprender sobre soporte en TI, ahora tengo una visi贸n mas clara de como funcionan los equipos electr贸nicos.

By mapule

Jun 26, 2021

I have learned a lot and the love for IT has increased. Thank you. Im definitely recommending this course to others

By Tre W

Jun 6, 2021

very informative and very helpful class to the world of IT and hopefully i can use this certificate to my advantage

By Emma M

May 14, 2021

This was very cool, very fun, and very informative! I can't wait to see what the rest of the courses have in store!

By Jairo A B P

May 6, 2021

I liked how the fundamentals were explained and how increased in more technical aspects, very recommendable course.

By Anysia T

May 2, 2021

Very simple well organized easy course at a wonderful pace that can be custom implemented to most everyone's needs.

By SHAIk F

Apr 19, 2021

It was exceptionally good, thanks to google ,coursera for providing an oppurtunity to be a part of this .

Thank you

By Vanitha V

Apr 17, 2021

Loved the way this course was designed. Very impresses. Highly informative , user friendly and well designed tests.

By Andie C

Apr 16, 2021

Very impressive and encouraging. I learned a lot about the basics of computing for both Microsoft and Linx systems.

By Alabi S

Apr 14, 2021

The technical support fundamental course was quite insightful, truthfully I really enjoyed every bit if the course.

By M贸nica C D

Apr 2, 2021

Muy buena oportunidad de aprendizaje, muy sencillo y practico de manera que se realiza un aprendizaje significativo

By Alex

Mar 26, 2021

Absolutely a great entry level course for someone who it looking to get started or even curious about the IT field.

By Joanne F

Mar 5, 2021

loved this course, some of the instructions seemed a bit misleading. but overall for a complete beginner. I had fun

By G. V D I K P

Mar 1, 2021

Amazing course! I learnt all basics i needed to obtain a general understanding about the computer world. Thank you!

By Rahma N

Feb 23, 2021

I'm very happy to learn this course. Lots of insight. Thankyou for the instructor who explain every course clearly.

By RAJ P

Feb 13, 2021

I just loved the course and the teaching style of all instructors!!!

Looking forward to complete this specialization

By Amber W

Jan 11, 2021

This course is a great beginning overview, the customer support module, was excellent from a real world stand point

By Luke B

Jan 9, 2021

Great intro into the world of IT starting with the history and essential concepts then quickly building upon those.

By Tyler O

Dec 8, 2020

Excellent course which does a great job in illustrating IT Concepts to those with minimal technological background.

By K T

Nov 10, 2020

The course was very informative and had clear directions for the labs. I'm really excited about what's coming next.

By Trevor

Oct 19, 2020

I had a lot of fun with this course. It really helped me understand the entire scope of IT and how broad it can be.

By Victor B

Oct 13, 2020

Very nice intro, would like more about low level physical functions like what we learned about CPU and RAM thought.