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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,219 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Sep 25, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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7576 - 7600 of 10,000 Reviews for Technical Support Fundamentals

By Melissa A

Sep 24, 2023

I encountered some technical issue in week 5 but the chat support was able to help me and resolve the issue.

By Abubakar I

Aug 8, 2023

This course gave me a lot of information related to basic stuff of computer science with different sections.

By Deleted A

Aug 1, 2023

Great Course that really covers the fundamentals of IT and does a great job in preparing you for interviews!

By Abdullah M a i

Jul 27, 2023

the course is very good but my passport expair date

what can i do im from yemen in my country is civilin war

By James

Jul 23, 2023

its a mind blowing experience to understand the structure of the fundamentals of what makes a computer work,

By Nelson G G C

Jul 16, 2023

Excelente contenido, el material y la preparaci贸n de los instructores hacen muy facil apropiar el contenido.

By Arina S

May 26, 2023

Overall, the course seems to provide a good foundation for understanding and applying IT support principles.

By Daniel S

May 10, 2023

Great course so far, going fairly quickly as it's short, concise and to the point. But still very in depth.

By Cody A

Apr 25, 2023

Great course for learning the basics and getting you familiar with all the important concepts of IT support.

By nicholas m

Apr 16, 2023

I enjoyed the course and learned a lot.I am excited about the future courses and what they have to offer.

By Jeff N

Jan 22, 2023

This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!

By Haniya K K

Dec 31, 2022

Amazing completely loved the teaching method especially the roleplays in the last course were very effective

By William L

Dec 8, 2022

an absolute must to get started in the IT world!

Wish more employers would appreciate the value of this cert!

By Joshua F

Nov 2, 2022

A very informative course, I highly recommend for anyone thinking about transitioning to a new career in IT.

By Assem E O E

Oct 16, 2022

Excellent course and full of information for beginners to start their career in IT support. I recommend it.

By Galvin V

Aug 24, 2022

Thank you google / courera for this amazing course. It helped me a lot to learn more abou tIT fundamentals.

By MD Z H Z

Apr 18, 2022

its a good fundamental course. For a beginner it is very essential to ibtroduce with the IT via this course.

By Darren R C

Apr 17, 2022

An excellent and well paced course. Essential for anyone considering a career as an IT Support Specialist.

By Andrea P

Apr 10, 2022

well-complied material, many opportunities for understandig (subtitel, written material, text slow motion)

By Steve W

Mar 28, 2022

Great course! Looking forward to the next 4 and then earning my Google IT Support Professional Certificate!

By Donna G

Mar 12, 2022

An easy to understand course with great info. I learned a lot and can't wait to continue to the next course.

By Sergio R

Mar 6, 2022

I learned new knowledge and skills, in Binary code, Customer Support, Linux and Troubleshoting situations.

By Chelsi L

Feb 24, 2022

Just the right amount of information at the right time. Perfect for those looking for a 101 on tech support.

By Sunday M

Dec 22, 2021

thanks google for the course, i can now confidently work on hardware maintenance and software installation.

By 2K19/CO/134 E S

Dec 10, 2021

This course has really helped me to crack lot of of things I didn't know as Student of IT. Thanks so kindly.