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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 28, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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8326 - 8350 of 10,000 Reviews for Technical Support Fundamentals

By Nei-Hsiung R

Feb 27, 2018

This was an informative course. I enjoyed the overview of the different topics and the hands on labs.

By Rebecca G

Feb 7, 2018

I think this course gave an excellent break down of Tech Support Fundamentals. I highly recommend it!

By David M

Jan 30, 2018

very clear and well explained with lots of examples to understand better the subjects we are learning

By Sanoussi M h

Oct 4, 2024

Je vous assure, il n'ya pas de plus bon cours et bien detaill茅 que celui ci. Vraiment merci beaucoup

By Matsa Lesley

May 15, 2024

Everything is good so far and l love the additional reading items. l am benefitting a lot from these

By Edwin W

Aug 20, 2023

Well detailed. I'm falling for it. Just, don't take my word for it..... try it out yourself my dear.

By Meagan W

Aug 2, 2023

I enjoyed it. it was explained simple enough for anyone to understand and got straight to the point.

By 袘芯褉懈褋

Jul 10, 2023

This course was really interesting for me. I learned new stuff about the IT support specialist work.

By Gabriel C

Jul 1, 2023

It was very good course. All fundamentals were included. I would very much recommend this to anyone.

By Sara C

May 25, 2023

Clear, friendly, bite-sized lessons that help keep the content fresh and the momentum going forward.

By Fidel G

May 13, 2023

Gives you the confidence and knowledge to know what to expect in IT and this full course in general!

By Cody M

Apr 24, 2023

Great pacing, awesome employee guidance and generally competent information that was easy to digest.

By mustafa a m m

Mar 19, 2023

Thank you very much. I asked a lot of the basics of technical support. Thank you to all the teachers

By Sibusiso S

Mar 6, 2023

Awesome course, I already knew all the stuff they where teaching but I just needed the qualification

By Russell N

Feb 5, 2023

Very informative and in-depth. The content was clear, easy to understand, accessible, and enjoyable.

By Dmitry L

Jan 7, 2023

Great course and clear instructions. If i understood and remembered a lot of the course, any one can

By Eliud N M

Jan 4, 2023

I am now able to execute tasks as an IT support specialist based on rich course I have gone through.

By Mansoor A

Nov 1, 2022

Excellent helpful Work for newcomers beginners and freshers and even for everyone

Thanks a lot Google

By Marlon J R H

Oct 12, 2022

This course is awesome! Everything was well explained. Thank you for sharing this useful knowledge.

By Fernando Q

Sep 29, 2022

Curso b谩sico porem muito completo e bem explicado, as atividades s茫o bem desafiadoras gostei muito.

By Moses E

Sep 23, 2022

I like the instructors and the way they handle each module makes the course a whole lot intersting.

By John L

Sep 23, 2022

loved this course and how it was presented i learned alot and cant wait to learn more thanks so much

By Sujit K Y

Sep 11, 2022

It was wonderful course . thank you so much coursera platform.

awesome course such very nice course

By sean w

Aug 27, 2022

Well structured and provided a taste of everything I.T. to start without being too complicated yet.

By vach v

Jul 29, 2022

This course was amazing. I am very happy. The profesors are very didactic and wonderful at teaching.