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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,310 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EO

Jul 20, 2022

The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!

AR

Nov 14, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

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9376 - 9400 of 10,000 Reviews for Technical Support Fundamentals

By M O S B

May 5, 2020

I got a great opportunity to learn a lot through highly professional instructors of Google.

By Dan R

Apr 23, 2020

Great part 1 intro - will give you the tools to begin a jumping off point to further study.

By T D

Apr 14, 2020

Very good course! Learned a lot of the basics and am ready to continue to the next courses.

By Toriano88

Apr 1, 2020

This is an exceptional course that gives great information on how to start your path in IT!

By Abuobaida A

Feb 29, 2020

Very good course especially for beginner user that doesn't have any experience in computer.

By Joseph G W

Feb 3, 2020

Very good course, would highly recommend to anyone interested in starting an a career in IT

By Diana L

Dec 27, 2019

This is a great course to get a very basic understanding or physical hardware and software.

By Robert S C

Dec 4, 2019

Really to the point and easy to understand. I enjoyed using the VM for linux and windows10

By Robert W

Nov 19, 2019

Really good, an excellent starter course for those with no prior knowledge of the industry.

By Johnny D

Nov 12, 2019

All the videos were very clear and concise and the instructions were clear too. I loved it!

By Rhonda M A

Oct 27, 2019

Amazing course - packed full of information. For anyone who has a desire to learn about IT.

By Girish S R

Jul 12, 2019

Course was well designed and facilitators will take to each and every concepts very nicely.

By Kelly M

Feb 1, 2019

This is a great entry level course for people wanting to start a career in the IT industry.

By Carlos 鈥 P

Sep 9, 2018

Essential, spot on, I liked the approach and the lessons and assignments are very balanced.

By Gabrielle N S

Jul 8, 2018

It was really refreshing on some courses, I definitely learned a lot of new things as well.

By Jameel D B

Jun 25, 2018

Very good intro in to the certificate program. Really sets you up for what is next to come.

By Kathleen M

Jun 6, 2018

In depth information. Really builds confidence in ones ability to resolve technical issues.

By Roel H

Mar 14, 2018

I really enjoyed this first course, I hope the second one is the same or better. Thank you!

By Emanuel R D I

Mar 11, 2018

Simple yet effective, goes over important reference material for where computers came from.

By jaison_scott@yahoo.com

Feb 9, 2018

Pretty good overview to kick off the program and give a non-ITer the basic building blocks.

By Allen Y

May 31, 2025

I enjoyed learning somthing new and head fun. i would highley recomend a coursera cousre .

By James

Mar 7, 2025

I did like this course for an IT beginner. It provided me with a lot of helpful knowledge.

By Hamza R

Nov 20, 2024

This course really amazing for evey student of computer Information, or science technology

By Jeronn B

Jun 22, 2024

Very Top notch, Well designed, Excellent information throughout course. Loved the course.

By Murtaza M

May 28, 2024

One of the best course I have done it help a lot in my knowledge and communication skills.