HM
Dec 28, 2021
This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.
BM
Jul 31, 2018
I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate
By rajesh
鈥May 2, 2022
The Course Content was very useful to learn about the baics of Computer Software ,Hardware and Networking and i am very much earger to learn further into each and every domains to gain massive Knowledge, i hope this Specilization could be helpful.,Thank You.
By Deleted A
鈥Apr 11, 2022
Easy to understand. You have control to watch and replay the information you need to go over again. This was really helpful to someone like me who is out of touch for so long and getting back to familiarize back into the field along with all the developments.
By Khajan R
鈥Jan 30, 2022
I'm glad i had done this coursera it was fanstastic to learn new things at my own time. All the tutors explained it very simply and it was an enjoyable expereince for me. I would recommend it to anyone who wants to learn the Fundamentals of Technical Support.
By Lewis A C
鈥Jun 7, 2021
Loved this course. As a 28 year old who thought he was pretty technically savvy, this course opened up my eyes to a lot more concepts and things I didn't know. My mind is glued for more knowledge concerning IT and i'm happy for the future as my skillset grows.
By Matthew J H
鈥Apr 10, 2021
Very good set up of course I鈥檓 happy that correction was made when errors happen on the videos, needs to be just a tad bit more cell friendly but hey.. I ran the VM on my cell! how awesome! I loved this and it鈥檚 a good refresher if you have some IT background.
By Mohammad I
鈥Mar 24, 2021
The course really gives an insight into all the different fields the IT specialist can get their hands into. Leaning about how the world wide web works, how computer communicates with one another, how to build and repair a computer, and how to write my resume.
By Jesse O
鈥Dec 17, 2020
Though the information in this course has been very useful it is very short and not super detailed. You get a decent knowledge understanding of how things work but it does not offer much in the way of actually learning how to fix/resolve any technical issues.
By Xee K
鈥Sep 28, 2020
I enjoyed a lot specially the practical stuffy thanks to 糖心vlog官网观看 and Google for giving me this opportunity to take the first step in IT Support . I am now looking forward to complete the remaining modules to enhance my knowledge and skills and get better job.
By Kamal M
鈥Apr 21, 2020
A very solid technical and theoritcal explaination of Support from experienced and energitic instructors from Google. great starting point for the people who about it support from 0 to intermediate level. Instructors are extemly good at what they are teaching.
By Mika茂lou B
鈥Mar 17, 2020
merci de m'avoir donner l opportuinite de participer a ce cours de standard internationnal, j'ai en effet beaucoup appris sur les fondamentaux en informatique a tous les niveau que ce soit hardware , operating system, software and users management.
Merci team.
By Lawal O S
鈥Feb 16, 2020
Whao,
This is a very great course to start IT support specialist .
I learnt alot in this course and it has been helping me career wise, i have been able to manage myself and also helps my human relationship (Customer service)
All thanks to 糖心vlog官网观看 and Qwiklab.
By Juan G
鈥Dec 23, 2019
This has been such an amazing, eye-opening experience for me at a time where I thought I had a basic fundamental knowledge of how computers worked! I can't wait to learn everything possible to be able to assist others with any and all challenges they may face!
By Sergio K G B
鈥May 21, 2019
Great course, I think this is a great way to refresh and retake knowledge that can be easily forgotten due to the sometimes repetitive task that someone can face working as IT.
I think this also is great for someone that wants to start from 0, very recommended
By Wang H
鈥Mar 13, 2018
It's very useful! Even though I have some fundamental knowledge about IT, I can learn things from almost every minute in this course. The curriculum is very systematic and Google team made it easy enough for anyone to understand. BTW, the speakers are so nice!
By Aaron R
鈥Mar 12, 2018
Loved it! There was a LOT of information that was broken down into friendly, no pressure lectures and assignments. I appreciated the pop quizzes that were built into most of the videos. A big thank you to all that were involved in putting this series together!
By Po P
鈥Feb 12, 2023
This was a very informative course. I particularly appreciate the conciseness of the videos and readings. It's also simple enough for any leaner to understand regardless of background. I would recommend this course to folks looking to get into IT or up-skill.
By Charles R
鈥Oct 11, 2022
Me encanto aprender y tener una mejor comprension de lo que significa estar capacitado para desempe帽ar el rol de Soporte TI, la explicacion detallada, practica y clara de cada seccion me parecio sensacional y muy provechosa! Gracias por tan valioso contenido!
By Ezequiel S
鈥Jun 25, 2022
Great course. I already worked in IT Support and have been dealing with IT for 20 years now, so I really didn't learn anything new, but the course is good and it's nice to have a certificate. The content quality and its presentation are top notch, seriouly.
By Victoria P
鈥Apr 1, 2022
I enjoyed working through the materials in the Technical Support Fundamentals course. Learning about the basic technical knowledge required for a career as an IT support specialist, as well as problem solving strategies and soft skills was a great experience.
By Tom M
鈥Mar 7, 2022
All of the instructors and guests were great. While they were all reading off a teleprompter, they were easy to understand and made learning interesting. Technical ideas were presented simply and easily and the quizzes helped reinforce what was being learned.
By Scorpio Q
鈥Nov 10, 2021
This program is great. It was a refresher but I also learned how to build a computer. Now I can build my own. I would definitely recommend this program to anybody looking to get into IT. I actually did recommend someone. The people at Merit America are great.
By Akash S
鈥Apr 13, 2021
This course is very useful for someone who knows nothing about IT, for those who know about IT and want to brush up about what they had earlier learnt and finally for everyone to help you prepare for interviews and dealing with users for solving their issues.
By Simone M
鈥Jan 29, 2021
A really great course to learn the basic of IT. I would suggest this course to everyone, because in this digital age that we are living it is extremely useful to understand the fundamentals of this new world. Really well done, thanks a lot to the Google Team!
By Matthew G
鈥Nov 30, 2020
This course is the start. Its a base. It does not go into much detail and covers many areas. It is great for what it is. Introduce you to the materials that you will be going into greater details with down the road. It has inspired me to continue on and grow.