Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AR
Nov 14, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
SA
Mar 13, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
1826 - 1850 of 10,000 Reviews for Technical Support Fundamentals
By Khajan R
鈥Jan 30, 2022
I'm glad i had done this coursera it was fanstastic to learn new things at my own time. All the tutors explained it very simply and it was an enjoyable expereince for me. I would recommend it to anyone who wants to learn the Fundamentals of Technical Support.
By Lewis A C
鈥Jun 7, 2021
Loved this course. As a 28 year old who thought he was pretty technically savvy, this course opened up my eyes to a lot more concepts and things I didn't know. My mind is glued for more knowledge concerning IT and i'm happy for the future as my skillset grows.
By Matthew J H
鈥Apr 10, 2021
Very good set up of course I鈥檓 happy that correction was made when errors happen on the videos, needs to be just a tad bit more cell friendly but hey.. I ran the VM on my cell! how awesome! I loved this and it鈥檚 a good refresher if you have some IT background.
By Mohammad I
鈥Mar 24, 2021
The course really gives an insight into all the different fields the IT specialist can get their hands into. Leaning about how the world wide web works, how computer communicates with one another, how to build and repair a computer, and how to write my resume.
By Jesse O
鈥Dec 17, 2020
Though the information in this course has been very useful it is very short and not super detailed. You get a decent knowledge understanding of how things work but it does not offer much in the way of actually learning how to fix/resolve any technical issues.
By Xee K
鈥Sep 28, 2020
I enjoyed a lot specially the practical stuffy thanks to 糖心vlog官网观看 and Google for giving me this opportunity to take the first step in IT Support . I am now looking forward to complete the remaining modules to enhance my knowledge and skills and get better job.
By Kamal M
鈥Apr 21, 2020
A very solid technical and theoritcal explaination of Support from experienced and energitic instructors from Google. great starting point for the people who about it support from 0 to intermediate level. Instructors are extemly good at what they are teaching.
By Mika茂lou B
鈥Mar 17, 2020
merci de m'avoir donner l opportuinite de participer a ce cours de standard internationnal, j'ai en effet beaucoup appris sur les fondamentaux en informatique a tous les niveau que ce soit hardware , operating system, software and users management.
Merci team.
By Lawal O S
鈥Feb 16, 2020
Whao,
This is a very great course to start IT support specialist .
I learnt alot in this course and it has been helping me career wise, i have been able to manage myself and also helps my human relationship (Customer service)
All thanks to 糖心vlog官网观看 and Qwiklab.
By Juan G
鈥Dec 23, 2019
This has been such an amazing, eye-opening experience for me at a time where I thought I had a basic fundamental knowledge of how computers worked! I can't wait to learn everything possible to be able to assist others with any and all challenges they may face!
By Sergio K G B
鈥May 21, 2019
Great course, I think this is a great way to refresh and retake knowledge that can be easily forgotten due to the sometimes repetitive task that someone can face working as IT.
I think this also is great for someone that wants to start from 0, very recommended
By Wang H
鈥Mar 13, 2018
It's very useful! Even though I have some fundamental knowledge about IT, I can learn things from almost every minute in this course. The curriculum is very systematic and Google team made it easy enough for anyone to understand. BTW, the speakers are so nice!
By Aaron R
鈥Mar 12, 2018
Loved it! There was a LOT of information that was broken down into friendly, no pressure lectures and assignments. I appreciated the pop quizzes that were built into most of the videos. A big thank you to all that were involved in putting this series together!
By Po P
鈥Feb 12, 2023
This was a very informative course. I particularly appreciate the conciseness of the videos and readings. It's also simple enough for any leaner to understand regardless of background. I would recommend this course to folks looking to get into IT or up-skill.
By Ezequiel S
鈥Jun 25, 2022
Great course. I already worked in IT Support and have been dealing with IT for 20 years now, so I really didn't learn anything new, but the course is good and it's nice to have a certificate. The content quality and its presentation are top notch, seriouly.
By Victoria P
鈥Apr 1, 2022
I enjoyed working through the materials in the Technical Support Fundamentals course. Learning about the basic technical knowledge required for a career as an IT support specialist, as well as problem solving strategies and soft skills was a great experience.
By Tom M
鈥Mar 7, 2022
All of the instructors and guests were great. While they were all reading off a teleprompter, they were easy to understand and made learning interesting. Technical ideas were presented simply and easily and the quizzes helped reinforce what was being learned.
By Scorpio Q
鈥Nov 10, 2021
This program is great. It was a refresher but I also learned how to build a computer. Now I can build my own. I would definitely recommend this program to anybody looking to get into IT. I actually did recommend someone. The people at Merit America are great.
By Akash S
鈥Apr 13, 2021
This course is very useful for someone who knows nothing about IT, for those who know about IT and want to brush up about what they had earlier learnt and finally for everyone to help you prepare for interviews and dealing with users for solving their issues.
By Simone M
鈥Jan 29, 2021
A really great course to learn the basic of IT. I would suggest this course to everyone, because in this digital age that we are living it is extremely useful to understand the fundamentals of this new world. Really well done, thanks a lot to the Google Team!
By Amit B
鈥Jan 12, 2021
This certificate is new of its kind in that it presents a completely unique approach to introduce those who seek an IT career to the IT field and teaches you the content in a way that you don鈥檛 any prerequisites to be able to understand and grasp the content.
By Matthew G
鈥Nov 30, 2020
This course is the start. Its a base. It does not go into much detail and covers many areas. It is great for what it is. Introduce you to the materials that you will be going into greater details with down the road. It has inspired me to continue on and grow.
By Madawa S
鈥Oct 19, 2020
I am so glad that I chouse this course because I learned how the profession work carrying out when troubleshooting and handling situation. understanding problems and solving issues. thank you everyone who contributed to its course and I learned a lot from it.
By Lars C
鈥Jun 16, 2020
A very good general introduction to computing and IT, as well as outlining the many skills that are necessary for the career. There is a lot of material to cover, and for anyone new to the profession or considering it, this is a good way to get a feel for it.