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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,859 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 6, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

PL

Aug 2, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

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2751 - 2775 of 10,000 Reviews for Technical Support Fundamentals

By ahmed a

Jun 30, 2022

this course is really what you need to take the step and be an IT Support specialist it will help you step by step through all small things to all big complex material that you need to be IT support specialist

By UBOCHI E A

May 29, 2022

it was an amazing experience for me with wonderful instructors and good materials so detailed and easy to understand. now i can build my own computer and also assist others in a computer choice and maintenance

By Deleted A

Mar 16, 2022

I'm rating this course 5 stars because it taught me some of the basic skills needed to excel as an IT Help Desk Technician. I look forward to taking the rest of the courses needed to complete this certificate!

By Urai P

Aug 14, 2021

This course was great. I learned a lot and enjoyed the course. I would like to add that I wish there was more to it. I was really looking forward to learning more about setting up and troubleshooting networks.

By surendar v

Aug 9, 2021

It was really a great course.It helped me to understand some basic concepts of computer networks and operating systems easier.thank you for all the good souls who taught me these concepts.thank you once again.

By Shriyash M

Dec 19, 2020

The teaching staff managed to clear all the doubts from very much basics to little advance of how computer understands every instructions to how does it process the output.Thanks for providing excellent course

By Shavon K

Nov 27, 2020

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am looking forward to start the next course!

By RABINDRA K B

Aug 18, 2020

This is a great course in the IT Support program, which covers the fundamentals of Technical support and much more. Learnt and refreshed a lot of things which is done in day to day IT support tasks. Thank You.

By Alexander M

Aug 4, 2020

I really loved to learn about the basic fundamental principals of IT support. I highly recommend this course for anyone desiring to learn important topics of computers, the ins and outs of it and how it works.

By Rahul P

Jul 20, 2020

This course has content that I always wanted to learn.After this course, you wont feel like you are new to the IT field, it provides a strong foundation that will help you a lot! Thanks for making this course.

By Harsh M

Jun 18, 2020

The course is a big WOW for me it helped to gain basic knowledge of computer and information technology while completing this course.It improve my computer intellect of computers.Thank you GOOGLE and COURSERA

By Aaron J

May 2, 2020

I love how it is all broken down piece by piece when they explain all that you are learning and the interaction with qwiklabs was an eye opener and was very well put together especially for a beginner like me.

By Hudson d M Q

Apr 8, 2020

The course was wonderful, the teaching was impeccable, dynamic video lessons, content well explained, in a way that the student

as well as the structure that provides a true classroom even though it is online.

By Prajwal P

Mar 16, 2020

The course was very good and it was inspiring to learn from people who work within the IT industry. I am going to continue to the next course in this collection of courses of the Google IT Support Certificate.

By chris n

Oct 27, 2019

Great but I recommend you guys infuse live chat, or contact person on each course in case someone is stocked somewhere and needed help, just like I was frustrated at some point.

Thank you guys for the good job

By Aditya T

Sep 21, 2019

It was so enjoy learning through this course . From Hardware to troubleshooting everything is so exciting and intresting . With mentors and experts from Google there is so much to learn and get inspired from .

By Melanie N

May 13, 2019

This course got me on the path to thinking technically. I have been in the tech field for several years. However, I realize it was pretty much of a superficial nature. This course was lights on technically.

By Peder H

Mar 5, 2019

Thank you for making this possible to learn on our own time. Life is demanding and being able to grow and learn more on my own is bug. To actually have it be a certified course is wonderful. Onward and upward!

By Steven R

Nov 30, 2018

Great introductory course. It succeeded in allowing me to believe in myself and that I can make a career in IT for myself without having gone to college in the field. It has also left me excited to learn more.

By Jonathan A

Mar 5, 2018

Excellent course this was such a fun and interesting way to dive into the world of IT I am so excited to continue this journey and learn more and more about this field. Thank you 糖心vlog官网观看 and thank you Google.

By James C

Feb 23, 2018

This course gave really good foundational information which can be built upon either on your own or through the other courses in this program. I would recommend this for any absolute beginner in the IT field.

By Ajenaba A

Feb 21, 2018

Walks you through, step by step. Accessible oftentimes from your mobile device, therefore you can complete a course in your spare time, while waiting in a line or waiting room, instead of playing mobile games.

By Lonwabo L

Mar 26, 2024

I do not have an IT background but the course is very informative and interesting at the same time. The instructors delivered the content very easy. I鈥檓 looking forward on gaining new skills in next course m.

By Wendy R

Dec 3, 2023

I enjoyed this online course because they had multiple presenters, gave us real-world scenarios, the speakers talked about their own personal experiences, and we (as the students) could learn at our own pace.

By Adegboyega B O

Oct 6, 2022

The quality of the personnel that thought me and the video quality too is indescribably great. I love the course. The fact that I studied this course on scholarship is something to write home about of Google.