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Good general overview of the IT and computer systems with its four layers (hardware, operating systems, software/applications, and user), complementing by troubleshooting and customer service hints and tips.

I had fun learning about Technical Support Fundamentals and I hope to learn more going into IT Support. To anyone that's reluctant to learn more about this please don't be give it a shot you won't regret it!

This course provides the basis and history of computers and tech support in a way that palatable, easy to digest, and keeps you engaged. I loved this course and will do it again it the future for a refresher

This was my first IT course and I absolutely loved it. I learned so much amazing introductory information. This course has definitely helped me build a strong foundation and I am super excited to learn more.

Very interesting course to learn all the fundamentals and basic concepts that an IT support specialist should know, the quizzes help you commit more to it and the tools the teachers show you are very useful.

This is a small thing, but it bugs me. Can we add some sound to the intro animation to the options animation of the videos? It feels like there show be at least some beeps and bloops, if not also some music!

A fenomenal introduction to the vast world of IT, I really appreciate the very organized curriculum of this course, and looking forward to continue my journey in this specialization, and in the field of IT!

Really well put together course. Gives you the basic fundamentals to learn about IT and a lot of useful r=articles and information provided enhance your learning. Also prepares you for future Job interviews.

it was really good learning basics of IT in all the important aspects like the hardware, operting system, networks etc. this will definetly give a kick start to the carrier path which i looking forward too.

I enjoyed the first part of this certificate course and I look forward to diving deeper into the other parts of the course. Kudos to the tutors for the excellent job breaking down all the concepts and ideas

excelente muy bien explicado todo muy profesional y adaptado a las necesidades actuales, teniendo en cuenta que la tecnolog铆a avanza a paso adelantados todo esta actualizado y enfocado a seguir aprendiendo.

I enjoyed the course, being easy, comprehensive and practical. Moreover, being promoted and presented by Google make it more interesting and attracts more attention in your professional media like Linked-in.

This course gives me a new perspective about how I see the IT. I've learnt about the IT since 2018, and I totally realized now how great the IT is. Thanks for the course, and let's rock for the next courses!

This course is worth the time sacrifice. Every bit of it fits seamlessly to an IT career development. As an IT graduate, I've found so many grey areas I needed addressed. The course did just that. Thank you.

Even though at times it was challenging, it brings out how persistent I am to the point that I don't give up. I think it was a good course and I will continue because I'm a self learner and interested in IT.

Great first foray into Tech Fundamentals, learned a lot and shored up some holes in some concepts I was already familiar with. Can't wait to dig into course 2, Networking has always been an interest of mine!

A nicely paced introduction to the world of IT. The diverse team of instructors provide a very good introduction to the fundamentals - if interested in IT, and not sure where to start, this is a great place.

This course teaches the A-Z to help you get started with computing and learn about the IT field and how it works. Also, if you already know about IT, this course will help you brush up all your fundamentals.

I learned many things in this course. It was absolutely fun and I really enjoyed it. I hope there would be a Certification of Completion or a free voucher to exam as well :) Godbless and stay safe as always.

Great introduction to the topics of IT and technical support. I learnt many new things about computers, networks, customer service all in one course. I'm looking forward to the next courses. 100% recomended.

I found this course of very interesting I learned quite a bit also learn the about the areas where I'm lacking where I can better serve my customers at my current job in in my future jobs thank you very much

It was an easy course to follow along with. The interactivity in the middle of the videos was a great way to keep focused make sure I understood what was being discussed. The labs were also fun to work with.

No fluff, contains all the essentials to get you ready for the an entry-level career in IT~

Personally, I love it and highly recommend it to those who are considering to hop-on the bandwagon Y(^o^) Y

It was a good introduction so far. I was a bit concerned that the material was going to be "over my head," but the teachers were encouraging and the questions weren't something that need to be stressed over.

Great course, really enjoyed the content and material. Learned quite a bit. There were a few bugs in the labs and quizzes that should be worked out for future class participants but otherwise a great course.