GS
May 4, 2020
Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...
SS
May 4, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
By Lucy L
鈥Sep 3, 2021
Wonderful understanding coming from IT talent in Google. Thank you so much for your efforts and really looking forward to more practice cases in the related courses.
All the best.
By Alicsesther S M A
鈥Aug 23, 2021
Good refresher for those who want to be recertified, or their institutions have lost their certs by deleting all alumni emails. I Finished this in 5 days out of sheer irritation.
By Brady H
鈥Aug 21, 2021
The first course really helped me pass get a refresher in the basics or fundamentals of IT. The solidification of that knowledge only strengthened the foundation of my IT career.
By Amber J
鈥Aug 18, 2021
I loved this course! It taught me so much stuff and walked me through what I didn't know. It also gave me extra websites I can go to and further my knowledge on a certain subject.
By Harsha M
鈥Jul 31, 2021
An inspiring and excellent course which introduces you to the fundamentals of IT! It further encourages you to carry on learning and keep achieving more and better qualifications!
By Nitya K
鈥May 31, 2021
Extremely brilliant course which gives you all the basic information about the devices, for example you get to know all the parts in a computer. This course is highly recommended.
By Glenford R
鈥May 12, 2021
This IT course has given me the confidence needed to continue developing my skills as a full-stack python developer, sysadmin, and dev-ops engineer. Thank you 糖心vlog官网观看 and Google.
By Timothy S
鈥Dec 13, 2020
I really enjoyed the course and it was really easy to retain the information through the videos, readings, and practice quiz's. I look forward to learning more in the next course.
By Samuel E
鈥Nov 26, 2020
The course was well defined as it touched major IT sections. The customer service section was a tremendous section as i was exposed to skills and good customer service etiquettes.
By Chaitanya C
鈥Oct 11, 2020
Learnt a lot of fundamentals of computers even though I did computer science. Will take the most thrilling and latest technology...AI and ML course. Thank you Google and 糖心vlog官网观看.
By C P K
鈥Sep 7, 2020
I learned a lot of skills and knowledge about Technical Support and networking... Thank you so much for conducting this wonderful opportunity for me
Thank you #Google and #糖心vlog官网观看
By jesse j
鈥Aug 30, 2020
I just want to say thank your very much 糖心vlog官网观看 And Google for giving me this opportunity to learn even as we are currently facing a global pandemic i am truly greatful for this.
By Emmanuel H S
鈥Aug 20, 2020
Very simple and to the point, the video despite being a record engages far better than a live session. Very useful basic course. I look forward to learning the rest of the course.
By Howard H
鈥Apr 28, 2020
Great introduction course to Technical Support. It covers not only the technical aspects but also the "soft skills" required in any customer facing role (including Tech Support).
By Tyler C
鈥Apr 7, 2020
Great course. I have learned many things in such a short amount of time and am looking forward to the future courses for this certificate! Very informative and very user friendly.
By Kaleb G A
鈥Apr 2, 2020
I believe everyone will share my gratitude to wards the course but this is very interesting course and I want to thank the producers for making such an effort to keep us educated.
By Kiawa
鈥Apr 13, 2019
This course was relatively straight forward. I was a little confused about how to get the labs done at first, but I just needed a little patience with loading the one lab is all.
By Pierce W
鈥Jul 1, 2018
This first course helped me learn alot and refresh on a few things I forgot. Although the second course is gonna be a little challenge cause I never done anything with networking.
By LaDwana P
鈥Feb 23, 2018
I have learned a lot already and not just about Technical Support Fundamentals. I am a veteran, trained to pay attention to detail and this course is reminding me to do just that.
By Ravenn B
鈥Feb 8, 2018
This course was a great introduction to technical support fundamentals. Even a complete IT beginner can successfully complete this course and gain a lot of knowledge very quickly.
By Gabriel
鈥Apr 25, 2025
Loved it, despite having a lot of experience in the IT field, I learned a lot of things about troubleshooting and costumer service, and had a deeper look into how computers work.
By Aaron R
鈥Dec 17, 2024
Muchas gracias por todo el apoyo y conocimiento que me otorgaron para poder comprender mejor sobre este tema y me ayude a futuro con mis conocimientos para ayudar a m谩s personas.
By Lwin M K
鈥Aug 3, 2023
The course is very simple and straightforward you will get in touch with the latest contents i recommend for anyone who is pursuing into IT support would take it as a foundation.
By Evelise E
鈥Mar 9, 2023
So grateful for this opportunity, and also investing into my future! Thank you 糖心vlog官网观看 for allowing stay at home moms become something for their children and to succeed in life!
By PRECIOUS I
鈥Feb 22, 2023
the learning processes were smooth. I love the scenarios used to show example of what to expect in real life. the topics were properly broken down to understandable bits. Thanks.