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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,974 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

SS

May 4, 2020

It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.

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3726 - 3750 of 10,000 Reviews for Technical Support Fundamentals

By Naman K

Jun 16, 2020

I loved how interactive the course was. It was so interesting to assemble your own PC and using remote desktop to do stuff. I just hope it keeps getting better from here on out.

By sharma T

Jun 15, 2020

This is a very informative course. It made me realize that I knew way more about IT than previously thought. I would suggest this course to anyone thinking about going into IT.

By Jose M

Jun 8, 2020

The course is a great starting point in getting a general overview of the IT support role and what to expect and where to go in the future. The course is definitely a must-take!

By Dennis B

Jun 6, 2020

basic course I found it to be informative, a lot of good information work at your own speed on this you have six weeks to finish this course. I'm Look forward to the next course

By Ganesh S M

Jun 3, 2020

Course is designed to educate a layman. It was really a good experience. I'm really excited to learn a few more things through this course. looking ahead to learn with coursera.

By Jimmy

May 21, 2020

It is a real course especially for those new starters like me. I can not wait to go to the next course and set up my private server tp master all the stuff to be an IT support.

By Michael W

Apr 20, 2020

Great review of the basics of the IT field! I appreciate the personal story's and advice from on getting started with your career as well. Cant wait to start the next chapter!

By Javier P

Apr 19, 2020

The was an engaging program that made you really think about what the IT world hold for you. It was thoughtful, relevant and challenging. On to the next level. Thanks Google.

By Walter G I

Mar 30, 2020

Exceptional Hands-on Training with interactive videos and very explanatory. I definitely learned allot

while going through all of the lessons. They were fun and very optimistic.

By Het S

Mar 1, 2020

A very great and useful course to start with. It has good content and you'll get to learn a lot of things very clearly and will be able to perform it at the time of learning it.

By Tyler W

May 30, 2019

I thought this course was very fun and informational as well as professional. Some parts were not as comprehensive as one would like but overall this course is very informative.

By Diana L

May 27, 2018

There's a lot of material to learn but a little perseverance makes all the difference. The course is easy to follow, thanks the instructors who makes simple and the peer advice.

By Roger M

Apr 5, 2018

A very well organized and student-friendly course, the presenters were honest and simple. I especially liked that it was interactive and concise, glad I enrolled. Thanks GOOGLE.

By Flynn S

Mar 10, 2018

Definitely a review for an armature IT or heavy computer user. However, still plenty of new info and it never hurts to review. Easy to follow and understand, it was a pleasure!

By Gabriela G

Dec 4, 2023

learned a lot with this IT course, I recommend this to those who are interested in learning more on how the digital world of IT works as it gives a basic grasp on how it works.

By Benjamin T (

Aug 1, 2023

Learning made easy. I learnt so much about the basics of computer and l pursuing this further to complete the entire course. Thank you, COURSERA, for this amazing opportunity!!

By Mohamed j

May 6, 2023

thank you a lot realy i got minded education for this course thanks again for helping me to uppgrade my knowledge about the computer and i can fill up the gap of my resume .

By Christian S

Dec 20, 2022

Very instructional, interesting, easy to navigate through. Had fun learning, and the videos, and everything, make you want to continue going, by the way in which they are made.

By Ivan C M N

Oct 29, 2022

It is one of the best courses to start your career as a technical support specialist. It gives you all the clear concepts and gives you solid foundations to get your first job.

By Adewale O

Sep 5, 2022

Well curated overview of what Technical Support Fundamentals looks like. Anyone who is looking to get into the IT Support Specialist role would get a grasp of what it entails.

By KerryAnn G

May 11, 2022

Loved it, i had a hard time wiht the networking part of this course, i feel ther sohuld have been a bit more content and less talking e.g. IPv4, IPv6 etc, how to identify? etc.

By Hagop K

Mar 20, 2022

It was humbling to relearn things that I had forgotten. I am excited about going on and continuing to learn and to finally at some point apply it all at an IT Support Position.

By Mr M L M

Dec 15, 2021

Very interesting course, but the method of uploading verification ID is annoying and stressful. I suggest that the 糖心vlog官网观看 should allow upload through other means than persona

By sarah s

Oct 20, 2021

I am glad i started this journey with this course it gave me a clear foundation of the IT world. i am looking forward to learn and gain more skills with the rest of the courses

By Luis A R S

Sep 22, 2021

Very god course. It will give you the fundamentals to start as an IT. You will have a great insight of what an IT is and what you are able to do for business and organizations.