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I really recommend this course especially for those who are starting in IT or as a refresher course for those who haven't been active in this field for awhile, like myself.

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Great organized courses from big experts, thank you Google for giving us the opportunity to learn such an important field (IT is the future) with a high quality of content.

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THE COURSE IS EXPLANATORY AND SO BEGINNER FRIENDLY. THE INSTRUCTORS ARE EXCELLENT IN BREAKING DOWN THE BIG TERMS AND USING REAL LIFE SCENARIOS TO DESCRIBE TECHNICAL ISSUES.

It was very basic, maybe because I have already studied it in my college, but the course strengths the foundation required to be an IT support specialist. Thank you google!

En general el curso abarca una gran cantidad de habilidades requeridas para el mundo TI, posee muchas generalidades necesarias para una correcta introducci贸n en esta labor.

Excellent entry level course! Presentations are engaging and easy to understand. Presenters are obviously passionate about the materials and concepts they are discussing.

I have learnt the basics of an IT support in this course .It is one of the best course for an IT student.I wanna thank all the guiders who guided us throughout this course.

Great course to start off with in the Google IT Support track. It's modules are concise and provide a good foundational knowledge to prepare for the courses that follow it.

great experience with this course,and the content of this course is also great.so thanks to coursera organization for designing this type of course to improve my knowledge.

This is a great course to get started. Even though I had fundamental knowledge of this courses before attending. Google gives a great look into a entry level help desk role

The course was clear and good for learning the basics they wanted to instill. There was also interesting extra content in things like the overclocking supplemental reading.

Technical Support Fundamentals is a great course to take. All the instructors are knowledgeable and engaging.

The course material is well thought out and easy to consume.

This course is very good as it works well with someone who is a beginner. I had basic computer knowledge but this course really helped me so much by teaching me new things.

The course was very helpful and interesting.I never knew assembling a computer could be that easy. The Operating system course was informative. Enjoyed all the assignments.

The course is really valid eventhough the first concepts are really basic for people like me that work in sector for 20 years. But I found the whole package really usefull.

A great start to the whole certification. This course is a sort of intro (101) to everything you will be learning in this program. Good presentation and easy assignments.

This course is well structured, clearly explained and easily understood. The instructors are very good, humble and quite lovely to follow. I highly recommend this course!

I'm really grateful and thankful for the opportunity being given to me to learn this course Technical support fundamental it was helpful and impactive for my future career

This was a very fun and informative course. I learned so much and enjoyed learning. There are some things I need to learn more about but overall this is an awesome course!

The overall course was excellent. However, can you have an option of making the glossary terminology sorted by their corresponding categories instead of in alphabet order.

Definitely an interesting foundation course to IT, I love the fact that I knew some information off the start because I have been working with computers since I was a kid.

i love this course just missing one thing that this course should have urdu subtitle because most of the user from asia pakistan and indian where urdu is national language

Decent information for the price. Worth going through just for the customer support and interview sections. Good place to dip your toe into and gain a cert along the way.