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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 28, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

AH

Oct 4, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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5176 - 5200 of 10,000 Reviews for Technical Support Fundamentals

By Jeremiah W

Oct 25, 2018

Great introduction to the IT world. This is a easy to understand course that will give anyone a basic overview of what the IT world has to offer.

By aaaaaaaaaaaaaaaaaaa

Oct 21, 2018

I thought this technical support fundamentals course was awesome, I got refreshed again about several IT concepts and it was very understandable.

By Keisha P B

May 1, 2018

Thoroughly enjoyed this course. The video instructions, practice labs, forums were involving and enjoyable. Can't wait to complete all courses!!

By pjmahar

Jan 31, 2018

A fun start. I was able to fill a lot of gaps in my knowledge of the subject. Took a lot less time that I thought it would. On to the next class!

By Gilberto N

Mar 26, 2025

Technical Support Fundamentals. EST脕 SENDO ESSENCIAL NA MINHA TRANSI脟脟脙O DE CARREIRA . gostaria de agradeer a todos os envolvidos nesse projeto.

By Abraham L

Nov 12, 2024

Really well informed and well structured course. It does a great job at explaining, some of the basics of what it is like to be on the IT field.

By Vajinder H

Sep 2, 2024

Awesome course to learn the fundamentals of Technical Support. The exercises were engaging, and I look forward to more in the remaining courses.

By Kenneth M

Sep 24, 2023

Easy to understand training videos and very detailed information. I look forward to continuing my journey with IT through 糖心vlog官网观看 with Google.

By PITSO R

May 27, 2023

The course was informative, and It channels one to be critical and look at the IT world in a broad manner, if they are to pursue a career in IT.

By Christian B

Mar 29, 2023

This course does a great job of laying a foundation to prepare you for the remaining courses in the IT Support Professional certificate program.

By Jennie S

Feb 7, 2023

Very engaging. Love that the videos and website worked great on my iPad and over all was very simple to use videos were clear. Great experience.

By Louis G

Jan 11, 2023

The course was thorough and easy to digest. I have a clearer understand of the fundamentals of IT and a clearer view of the path i want to take.

By Abdul R N

Nov 28, 2022

it was super fun to learn i enjoyed my time while learning this course and i recommend other to learn this course if they are trying to learn IT

By Caleb C

Sep 27, 2022

This course was well designed. I enjoyed learning from it. It helped hone concepts I had encountered before and taught me things I didn't know.

By Joy D I

Sep 2, 2022

I am super Proud of 糖心vlog官网观看. It has been an insightful learning experience on this platform. Thanks for this great opportunity. I am honoured.

By Edmund s

Aug 18, 2022

I like how it is very basic for anyone that wants to get in the IT field and be able to understand the outline of an IT Support Specialist role.

By Joel M

Aug 3, 2022

Learned alot of the basics, this was a refresher for me but i learned alot from this than when i was learning at a colllege. thank you for this!

By Adnan B

Jul 10, 2022

Love the course! well put together everything was easy useful and clear to understand!

Can't wait to look and learn more and more courses thanks!

By Osiris J H B

May 23, 2022

Awesome thanks profesional training.

Os agradezco mucho toda la informacion, la experiencia, el conocimiento que he obtenido.

Atte Osiris Herrera

By jolaoso O

May 21, 2022

This is well organized and detailed even to a newbie. The course resonates with me and has helped to increase my enthusiasm about learning more.

By Crisent D T M

May 9, 2022

Great course for a beginner. It would be great to have a second level covering possibly the same content with more advanced material. Thank you!

By Adrian S

Jan 4, 2022

A very good and comprehensive introduction into the IT world! Made me want to pursue the whole specialization right after finishing this course.

By Suresh P

Nov 22, 2021

I feel this is fully packed course, which need to learn in particular topic that things is completely covered thanks for this wonderful courses.

By Alexander N

Oct 15, 2021

The right starting point for those who wants to start a career in IT. Taking this course has really broadened my knowledge in technical support.

By Nelson O

Jul 15, 2021

This course was motivating and inspirational. If the goal was to get more people to look into the field of IT, this course is the perfect start.