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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 28, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

AH

Oct 4, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

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5351 - 5375 of 10,000 Reviews for Technical Support Fundamentals

By FRANCISCO A F D S F

Jun 19, 2025

It was an amazing experience learning the fundamentals of the IT world, and the fact that was just the basics makes me wanna learn even more!

By Hannah S

Apr 14, 2025

When you remind yourself that this is about the basics of the basics, it's a good start to get you going and thinking about this information.

By Bradley D

Feb 27, 2025

Absolutely great course i loved it !. I had completed very quick due to self taught knowledge, but also some information that i did not know.

By Wesly F d C

Nov 28, 2024

Curso muito bom, introdut贸rio de verdade. Mas com muitos insigths, dicas e conhecimento de vivencia de pessoas que atuam diretamente na area.

By Rodrigo M

Aug 26, 2024

curso bastante completo sobre la introducci贸n a la inform谩tica y en especial, la asistencia al usuario y como resolver casos de forma eficaz.

By Taechoo (

Oct 13, 2023

Definitely a good choice for graduates looking to broaden their spectrum and find exactly what they are interested in to pursue an IT Career!

By Nathan W

Jun 10, 2023

This course was amazing and I learned so much! I'm very glad I invested my time into this resource. I would recommend this class to everyone.

By Michael L

Jun 1, 2023

This course was very informative, and I feel like it helped me understand some things which I was not aware of prior to taking this training.

By Kesiena I

Mar 24, 2023

I am impressed at how all the instructors were so patient and detailed with their teachings. I look forward to learning more on this platform

By INES G

Mar 3, 2023

Every videosof this course was enriching and beneficial in a myriad of ways, and made a big impact on my understanding of the subject matter.

By Nwahsyad M

Jan 9, 2023

awesome jump start to a entry level job i personally feel i can speak the language of computing ad i would be ready to start handling tickets

By Teresa S

Dec 12, 2022

I really enjoy the format of the class. I like being able to take notes in the section and view all notes. The course feels very interactive.

By Dai R

Jul 9, 2022

So easy to use and I have really learnt a lot. The course is delivered in bite size chunks that make it a much less stressful place to learn.

By Christina d

Jun 30, 2022

I truly appreciate how so much information has been made more concise and understandable. Definitely built my confidence in entering into IT.

By Tio K

Jun 7, 2022

Gostei bastante do tipo de ensino deste curso, aprendi bastante coisa que eu n茫o sabia, mesmo j谩 tendo v谩rios cursos avan莽ados na 谩rea de TI.

By Pamela P

Mar 25, 2022

This course really walks you through the beginning process and I am glad it does. I learned so much about computers and how they really work.

By Shane k

Mar 9, 2022

Informative and sattention catching. If you don't know what you want to do and need something simple to light a spark this is the way to go.

By Phuntsok S

Dec 12, 2021

Very satisfied to follow the course as I have gained a lots of not only hard skills but also soft skills required to be IT help desk support.

By Dorinda L

Nov 8, 2021

It was a very good course to get anyone that doesn't know anything about IT into it. I'm hooked and i want to know as much as I can about IT.

By Dj D

Oct 12, 2021

THE BEST ONLINE COURSE IVE HAD , EVEN BETTER ITS MADE ME LOVE ONLINE COURSES IN THIS FORUM SO ILL BE GETTING PLENTY MORE COURSES.. COMBAT VET

By Stevenson P

Jul 19, 2021

Very good to learn, I have over 15 years of IT skills, and this really refreshed my memories. I've even encouraged many friends to take this.

By Chethan J

May 23, 2021

I definitely recommend this course to all technical and non technical background folks who have interest to Learn a lot about IT efficiently.

By Surya B V

Mar 23, 2021

Google you are doing an amazing job. Just like an Eagle with NO limit to Sky, the information you guys have embedded has no limit-boundaries.

By Anthony B S

Mar 20, 2021

Very informative and well-explained content. Perfect for first-timers and even those who have experience in using computers and the internet.

By Thomas N

Feb 11, 2021

Very satisfied with the course, I have a better understanding of the basic fundamentals of computing an awesome introduction of the IT world.