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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AD

Apr 9, 2020

Well made and simple to understand, had previous experience and it was dead on. Great for beginners and a great refresher for people trying to get a cert for their resume or to expand their knowledge.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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5951 - 5975 of 10,000 Reviews for Technical Support Fundamentals

By Adigo Y A

Oct 11, 2023

A very interesting course. I love it because it is well-detailed yet very easy to understand. Looking forward to the other courses.

By Jay P

Aug 16, 2023

Amazing and informative course! 10/10 would recommend for users that need a refresher or individuals that are completely new to IT!

By Carlos D

May 25, 2023

Lots of topics covered and very important. They invite you to become a self learner, which is also important in these areas of work

By Haider A

Apr 24, 2023

This a great course for everyone who wants to get started in the IT field. Google is just amazing in content creation for students.

By sathish T

Jan 3, 2023

This is by far the most wonderful course I have taken. I wish to get deeper into it. And looking forward to land in a decent career

By Ajimul H

Dec 16, 2022

This course is very excellent... to know more about Computer fundamental and technical points.. thank you for providing the course.

By Daria B

Aug 30, 2022

Great course on IT support fundamentals! It really provokes interest and curiosity in IT and helps to learn things in a smooth way.

By Garrett J

Aug 26, 2022

This course gave me a grasp on the fundamentals of IT, I will be recommending it to everyone I know looking to get into the field.

By nadiya k

Aug 20, 2022

this course is awesome and very informative. the instructors are excellent and their method of presenting the lesons is very good.

By Jorge B P

Jul 24, 2022

This course was well designed and it really help me to understand the role of a technical IT support specialist.

Great job Google...

By ZayVon J

May 26, 2022

This was my first IT class I've taken since high school and I'm so so so happy to be able to add this to my resume. Awesome course!

By ABDULLAHI Y R

May 18, 2022

I really appreate the effort of 糖心vlog官网观看 and my colleque for supporting and making this course an easy one from start to compliton

By Cherinte G D

May 10, 2022

I am very grateful for the lesson I get from different Technical support staff who are competent and resourceful. Thank you so much

By Meleji K

Dec 11, 2021

The course in very powerful for gaining more technical experience in ICT support for the battement of customer satisfaction during.

By Elizabeth W

Jul 12, 2021

Great beginner-friendly course that teaches a solid foundation in software, hardware, networking and trouble-shooting fundamentals.

By Karen S

Jun 24, 2021

Confusing, exciting and very knowledgeable! Just when I thought I didn't get it, it was explained in a different way. Great course!

By Michelle

Jun 15, 2021

A really great course for a beginner like me! I learned a lot. I really enjoyed learning how computers work and how to build them.

By Bachar A

Apr 17, 2021

was great and good idea to let any one looking to great his education in technology specialist specialy in this program was assume.

By Samuel O

Feb 16, 2021

Technical Support Fundamentals course is understandable to learn online, having nice learning environment.

Thanks to google coursera

By Randall S

Feb 10, 2021

Enjoyed taking the course. Its hard for me to stay engaged for a lot of things but this course was well designed to keep me focused

By Sayak C

Jan 27, 2021

Excellent but only for those who are absolute beginners and have no passing familiarity whatsoever with computer technology and IT.

By Oratile M

Dec 15, 2020

Qwiklabs were the most interesting part of the course and I learned a lot about troubleshooting, customer service and documentation

By John B

Dec 2, 2020

Excellent presentation, great knowledge skills acquired and it is the first one which actually made sense in each and every lesson.

By Brian H

Nov 25, 2020

It was great! This course set me up for success and I cant wait to keep learning about the IT field and everything it has to offer.

By Grisha T

Nov 17, 2020

This is a very comprehensive and helpful course that covers a wide variety of introductory fundamental concepts in the world of IT.