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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,219 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

IA

Jan 9, 2020

I recommend this course to everybody that is looking into starting a career in IT Support IndustriesAlso for Experienced IT Support Specialist in order to gain additional knowledge and useful skills

SA

Mar 13, 2022

I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.

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8276 - 8300 of 10,000 Reviews for Technical Support Fundamentals

By Brian S

Aug 1, 2021

I've been doing this for many years now and I think this is a great tech support fundamentals course.

By ESAUT H S O

Jun 29, 2021

Muy bueno reforzo cosas que sabia y aprendi cosas nuevas pero de una manera muy didactica, me encanto

By Wendy M

Jun 24, 2021

I learned a lot and it wasn't as hard as I thought it'd be. Will definitely recommend to my friends.

By V芒nia P

Jun 20, 2021

Thank you so much for such an amazing experience!! Loved the course and can't wait for more to come!!

By Sonam P

Jun 8, 2021

It was a great course, I learned so many new things and got a deeper look into how IT industry works.

By christian i

May 18, 2021

This course is easy to follow, the labs are hands-on which give you a feel of the real-life scenario.

By neo c

May 2, 2021

The course is very clear and concise. It has a very good outline of what technical support should be.

By Jose P

Apr 5, 2021

It was a bit much at times but I learned so much and had fun doing it. I would do it all over again.

By Patricia N L

Mar 21, 2021

Es un curso introductorio muy sencillo de seguir, he disfrutado mucho con los laboratorios pr谩cticos.

By Geoffrey H

Mar 16, 2021

This is an incredibly well paced course with good instructors that introduces the concepts very well.

By Ashwin P

Feb 26, 2021

Very good course to understand for IT beginners. Thoroughly enjoyed the course and their assignments.

By Joshua D J

Feb 16, 2021

This course was a wonderful experience in gain fundamental knowledge and I look forward to much more!

By Mohamed A

Jan 26, 2021

Wonderful for a starter. It creates a great foundation giving students options to further branch out.

By Carson G

Dec 24, 2020

It's amazing fundamental knowledge in IT support that will pave a way for much complex concepts in IT

By Velaga O

Nov 29, 2020

great certification , to learn about all computer fundamentals , troubleshooting & technical support.

By CHEN B K 鈥 S O L L C

Nov 23, 2020

This Course has been valuable to my career in pursuing IT Support role.. Thanks for all the training

By Annelyn N

Nov 22, 2020

Superb! I really enjoy the lessons here. If given a chance I would like to be in Google Philippines.

By Romero S

Nov 8, 2020

The instructors explain every detailed of the course..

Thank you for the knowledge you impart to us...

By MD S A

Oct 31, 2020

I am very grateful for learning such as the course. Thanks, 糖心vlog官网观看 and Bangladesh Computer Council.

By Thomas O

Oct 29, 2020

This course covered a lot of important fundamental topics. I recommend this as a good place to start.

By Kennedy M

Oct 16, 2020

Thank you google and coursera for this opportunity I have learned a lot and am ready to dive in more.

By Silent S

Sep 21, 2020

I appreciate the time and efforts in making this course, it is worth your time to learn anything new.

By Harry D J

Sep 13, 2020

The Course was amazing and i want to say thanks to Google for giving us the opportunities to learn

By LEE K L K

Aug 28, 2020

The course organised in short video and hands-on is very interesting and suitable for adult learning.

By Issac G

Aug 28, 2020

This was an entertaining course, but I hope that future courses in this series will be more in-depth.