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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AW

May 28, 2023

Learn a lot about the IT Support Fundamentals. Especially the use of different softwares. How to build a computer. Something I always wanted to do and the fundamentals of good customer service in IT.

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

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8451 - 8475 of 10,000 Reviews for Technical Support Fundamentals

By garrett w

May 11, 2022

This was a great introduction course. Some things could use an update but overall very informative.

By AundreEnchilada

May 4, 2022

very informative and great content. they even take the time to correct if something is state wrong.

By Adil M R

Apr 4, 2022

Good fundamental course to be acquired, recommended for job hunter . Very friendly user interface.

By Nathan D H

Mar 24, 2022

very informative course. it helped me understand alot more about computers and learning the basics.

By Emil M

Mar 3, 2022

Easy to follow with good explanations and good step-by-step tutorials on how you do specific tasks.

By S J K D

Feb 11, 2022

ALL SUBJECT ARE COVERED IN THIS TECHNICAL SUPPORT FUNDAMENTALS FOR BEGINNERS. THANK YOU COURSERA.

By MICHAEL R

Jan 18, 2022

It is a very well thought out course and overview in the fundamentals of IT support and IT overall.

By Shevene L

Jan 15, 2022

This course exceeded my expectations and has me more prepared than ever before for my future in IT!

By Karen N

Oct 18, 2021

I am grateful for starting at the basics. A great foundation goes a long way in any subject matter.

By Raja J T

Oct 5, 2021

I had learnt a lot regarding how to deal with your users by using your skills in technical Support.

By KINGSLEY A

Sep 24, 2021

I am happy to partake in this course and i have really leant a lot... Thank you for the opportunity

By Deleted A

Sep 15, 2021

I am in the technical support field and this training ahs actually added massively to my knowledge.

By Mark L

Aug 13, 2021

Very much worth the time and effort. This really gives you a strong foothold on what is IT support.

By Adarsh E R

May 29, 2021

i will definitely suggest this course for everyone... IT SUPPORT course is worth spending your time

By Osoraa N

May 21, 2021

I loved this course soo much, exceptionally delivered on all fronts.

Thank you soo much , Google!!!

By Terry C

May 14, 2021

I love it. How each instructor explains each topic... very clear. Thanks 糖心vlog官网观看... Thanks Google.

By Silas P

May 6, 2021

I enjoyed the course and highly recommend it to anyone starting a career in Information Technology.

By Patrick L

May 3, 2021

Yay! I loved it. I like the way it was broken into short videos that fit my schedule. THANK YOU! :)

By Patrick B

Apr 13, 2021

Videos were excellent and the "hands on" units were pretty cool, especially running Linux commands.

By Abdul r i

Apr 2, 2021

great intro to the it structure and buildiong block for further developmental courses in the series

By TAMIM S F I

Mar 29, 2021

I'm soo happy for this first certificate from Google with this perfect trainers and leaders. wow :D

By Saif M

Mar 27, 2021

very helpful and informative i loved finding out all the different thing you can do with computers.

By Filas D

Mar 15, 2021

I am so happy finishing this course. I learned a lot like Networking, some basic stuff about Linux.

By Helen

Feb 27, 2021

i wish there was more terminal work but im guessing that will be covered later on. Loved the intro!

By Ernesto F A

Feb 19, 2021

Easy to understand videos. Good suggestions of additional reading. Labs have detailed instructions.