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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,261 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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9001 - 9025 of 10,000 Reviews for Technical Support Fundamentals

By Nick F

Jun 28, 2023

An excellent overview of the basics of technical support! Very glad to have taken this course!

By Alia G

Jun 25, 2023

Very User friendly and informative. I was able to understand the concepts presented very well.

By Vladislav A

Jun 23, 2023

This

is very

well

designed

course

! I鈥檓 excited

and can鈥檛

wait to dive

in deeper

to the course

!

By Denarrius B

Jun 9, 2023

I feel empowered! Time to learn more! Thanks Google for sparking the fire of IT inside of me!

By Hilda O

May 19, 2023

The course was an interesting one. Learned a lot from it. Thanks, Google for this opportunity.

By Jack H

May 16, 2023

Class was actually useful and was mostly a refresher for more but I did learn some new things.

By Emmanuel O

Apr 14, 2023

鈽猴笍馃槈 its indeed a great course. i feel blessed to have accomplished this and to have this far.

By Prathiksha R 4

Apr 8, 2023

Loved the course! Thank you for putting up such interactive and interesting content out there!

By Izza H

Mar 30, 2023

Its a very beneficial course.I have learned from this course more and more.

thank you COURSERA

By ZIAD T N

Feb 3, 2023

Great and interesting course. I learned a lot from her. I will continue learning.

Thank you all

By Rizwan M

Jan 22, 2023

Excellent .. Specially for those who have studied different thing & want get into IT Support .

By Anna H

Nov 14, 2022

I've really enjoyed the easy to understand lessons so far. Looking forward to the next course.

By Raheel A

Nov 9, 2022

TBH, It is well designed course I must say. The content of the course is flawless. Incredible.

By Minhaj S

Nov 3, 2022

this is an excellent course for newcomers in the IT field. really helpful.

Thanks, Google Team.

By Steven G

Sep 19, 2022

Great start to my IT eaning, a lot of basic but needed information to get into my vocabulary.

By Brian K E

Sep 12, 2022

This course was very informative, and made me excited about learning more in the field of IT.

By DongWouk K

Aug 21, 2022

It's really amazing and helpful course that the beginners can learn a basic idea of IT ground!

By Andrea B

Aug 21, 2022

Awesome breakdown of the fundamentals. It really helped put the pieces of the puzzle together.

By Amit K D

May 20, 2022

It is a very good and planned course for beginners who are interested in IT & software fields.

By Sirwan A

May 17, 2022

BEST BEST FOR EVER I DID NOT LEARN ANY MORE IN ANY OTHER COURSE JUST LIKE THIS COURSE THANKSS!

By Sophia S

Apr 25, 2022

Great information! Thanks so much, I learned a lot to peek my interest for further study :-).

By Deleted A

Apr 16, 2022

Very basic course that introduces you to lots of concepts in a very easy to understand format.

By Sparkle G

Feb 19, 2022

The Technical Support Fundemental course is a great start to get introduce to the field of IT.

By Lucas M

Feb 10, 2022

Challenging enough to pique your interest but, not so much so to deter you from completing it.

By Dr S S

Dec 8, 2021

Great start for someone with NO knowledge of Technical Aspects of Computers. Truly fundamental