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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,310 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EO

Jul 20, 2022

The Course is great. I've been a Systems Administrator for the past six years but decided to take this as a refresher and I'm truly refreshed with new ideas and important tools. Can't be happy enough!

AR

Nov 14, 2020

El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente

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9276 - 9300 of 10,000 Reviews for Technical Support Fundamentals

By Ron C

Jul 28, 2019

I enjoyed this introduction to IT Support. I found it to be very accessible and encouraging.

By Munir S

Jul 16, 2019

Comprehensive and very well documented . the quiz was a bit confusing as the mode of operati

By Stephan B

Jun 20, 2019

Very easy to understand and a good explanation for everything you need to get started in IT.

By Luis S

Jun 12, 2019

Was A great Experience and I will always recommend this website to my friends and coworkers.

By Luis O T

Feb 8, 2019

I'm new to the IT world, so this course thought me the basics and was really easy to follow.

By Troy S

Dec 21, 2018

Super easy and great for beginners. It definitely teaches you everything from the ground up.

By Deleted A

Dec 8, 2018

This course has help provided me with the building blocks to pave my path to a career in IT.

By Deleted A

Oct 9, 2018

cool I can understand the subjects and I am not a native English speaker really great course

By Teslim A

Jul 30, 2018

I love this course. It breaks down things in a way that makes it easy to understand and use.

By Martin M

Mar 23, 2018

This course is a step forward to achieving my dream. I still have more to go. Thanks Google!

By Gianni F

Mar 6, 2018

Good basic course.

Although is basic is full of useful information and good practice example.

By Karina A

Mar 4, 2018

I am enjoying revising the lectures that I had in the past and its a great refresher course.

By Natalie R

Mar 3, 2018

Great overview of tech support. Very informative & interesting, even for a beginner like me.

By J. H

Feb 28, 2018

This course is well put together.

The lectures, pop quizzes, tests, and labs are outstanding.

By Melissa M

Feb 21, 2018

I enjoyed this course very much. It was easy to follow and provided a lot of useful content.

By Chase V N

Feb 11, 2018

I thoroughly enjoyed the course content, and am excited for more of what the program offers!

By Rebecca S

Feb 3, 2018

It's delivered in manageable sections. It makes sense. The format is easy to use. I'm a fan!

By Cleve J G

Jan 26, 2018

A more accessible and enjoyable online course on IT Fundamentals would be difficult to find.

By Rose B

Jul 7, 2025

I really am enjoying this course and learning about all the different things to do with IT!

By Mustapha C

Jul 4, 2025

Tr猫s int茅ressant pour moi qui suis en train de reprendre les fondamentaux de l'informatique

By Queen B

Dec 10, 2024

I loved the feedback and links on the test. That let's me know where I need to improve at.

By Istahil I

Nov 24, 2024

this material was essential and informational. i enjoyed completing this part of the course

By Victor O

Sep 1, 2024

This course gives a great foundational depth of a Technical Support Requirement. I love it!

By Kent R

Aug 13, 2024

Very helpful start with good learning materials to grasp the skill that needed in IT field.

By Hussain S

Jul 19, 2024

That was super i learned the basic of IT Support that was great journey to learn the basic.