Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
AR
Nov 14, 2020
El curso te permite iniciar en el mundo de el soporte TI al ofrecerte las herramientas y conocimientos esenciales que colocan las bases para trabajar como profesional del soporte TI. Gracias excelente
SA
Mar 13, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
1276 - 1300 of 10,000 Reviews for Technical Support Fundamentals
By Erica S
鈥Dec 19, 2018
Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.
By Jorge G
鈥Jul 19, 2025
overall, i highly recommend the IT google support course to anyone interested in pursuing a career in IT support. It has equipped me with the skills and knowledge necessary to succeed in this field, and i feel much more prepared to tackle the challenges that come with supporting Google products and services.
By Wellington B
鈥Aug 20, 2023
This course helped me to regain some prior knowledge from my University degree. I am really glad to had the opportunity and time to spend on such an amazing and well-develop course. I can guarantee that this course will help anyone who are craving for more and more knowledge to start or change their career.
By Jay S
鈥Jun 12, 2023
I loved it! I was able to take my time while I have a job the works me very hard every week, and on my days of knocked out a lot of the content I did know. Not much studying this time around, but with the studying I did do, it's been worth it. Thanks to all parties who made getting this certificate possible.
By Asad A
鈥Dec 2, 2022
I've never completed a course like this before (Remotely) -- where have you been all my life? I cannot express how great the instructors were; overall the content of the material was amazing. I would definitely recommend this to my co-workers as well as friends. Google never ceases to amaze me! Thank You.
By Cardel E
鈥Apr 24, 2022
This course was an exceptional introduction to the world of IT support and general computer troubleshooting information. After taking this course I feel confident that I have gained a strong foundational knowledge of information technology and how to navigate and operate my way through the different systems.
By Tapana K P
鈥Mar 15, 2021
This is really a very good course to know the fundamentals. The course is nicely planned and touches multiple areas. It was interesting to know the basics after leaving IT in my degree courses. It will surely helping me to take up my next assignment in my job with more confidence. Thanks Google and 糖心vlog官网观看.
By Murtadha K
鈥Feb 11, 2021
This course is an excellent start towards the Information Technology Support Fundamentals, it is covering the basic concepts the computer layers, and it has hand on some IT Support skills such as Assembling, Installing, and other Soft Skills that required to be implemented within every IT Support Specialist.
By Brandon M
鈥Aug 13, 2020
Absolutely loved this first course! This is my first time going back to school in over 20 years and it's been great getting a deeper knowledge of how computers and the internet work. I'm also pleased to realize that there are still 4 more courses which will dive deeper into the details of computer science.
By Luis A Z
鈥May 26, 2020
Very well designed IT learning experience. Everything that is expected from this course is very well explained. I couldn't have continued with this program if it was not setup like it is. Im very satisfied with my current results and knowledge I gained so far from this course. Thank you everyone at coursera.
By Bright K N
鈥Feb 19, 2019
I was particularly impressed with the instructors and how they delivered the lessons, making it easy to understand key concepts. I also enjoyed the interactivity which made me gauge how much information i had retained at any level. This course is highly recommended for anyone who wants to enter the IT field.
By Brian D
鈥Oct 30, 2025
It was extremely informative! I feel like this course gave me a strong head start on the classes I鈥檒l take for my bachelor鈥檚. I learned more than I expected, and I really appreciated the number of quizzes and assessments. The instructors explained everything clearly and made the material easy to understand.
By Newton B
鈥Nov 8, 2020
The course materials are breaking down as simple that someone who has never seen a computer can understand. The test question is very utilizing it makes you have a recap of the whole study lesson. The discussion area gives you an opportunity to see people's views and the challenges they face while studying.
By Garrett L
鈥Sep 29, 2020
Course was written for people with almost no basic information or education about technology. I found it to be extremely easy to understand and have 0 doubts that this program will help jumpstart the careers of underprivileged people the world over that don't have access to resources to educate themselves.
By Balwinder K
鈥May 22, 2020
Very good introductory course. A lot of insight into Hardwares and Softwares. But I still have not learned how to fix my zapping email screen pages. It is hard to get live or immediate response from teachers. I wish there were more Qwiklab assignments to troubleshoot daily PC issues at home in daily life.
By Thita P
鈥Apr 21, 2020
Great learning experience! I enjoyed every content of the course. They're all new to me still I could understand everything and carried on till the end of the 1st course. Thanks to all instructors that explained very well, slowly and with relaxing atmosphere that makes me feel comfortable along this course.
By Benita M
鈥Oct 11, 2019
I loved this course! I learned a lot. It was helpful that I could pace myself. As a teacher, some weeks are busier than others. I fell behind a couple of times, but I was able to quickly catch up during breaks or weekends. I can think of many ways this course will help me personally and as an educator.
By Thant T T S
鈥Jun 22, 2025
This class provided a solid introduction to the core concepts of IT support.I learned about essential topics such as computer hardware, operating systems, networking basics, and system troubleshooting.One highlight was understanding how to diagnose common computer issues and provide step-by-step solutions.
By Tyler M
鈥May 20, 2022
Great "101" for IT, computer hardware, software, internet & world wide web fundamentals!
Got to also "build" a computer with the instructor by watching him assemble the components and then completed a quiz, using drag-and-drop interface, to assemble the components myself.
Worth the time and effort and money.
By Gary H
鈥Nov 11, 2021
Very warm educators, well explained concepts, good supplemental knowledge provided. Thought provoking content, quizzes aren't too difficult but you still have to pay attention to the content. Promotes open book examination so it's completely fine to stop and look up information when needed. Onto the next!
By Ryan A
鈥Oct 14, 2021
Brilliant course with great pacing. Some of the advice regarding CV's is aimed at the US, and some of the problems aren't very relatable outside of the US either. One example there is the documentation of a peanut butter and jelly sandwich. In the UK, we don't have those.
Otherwise, a very enjoyable course.
By Scarlettlulu
鈥Aug 2, 2020
It's so inspiring to learn the google technical support fundamentals lecture on 糖心vlog官网观看.org. During this pandemic period, I really wanna learn something to enrich my knowledge on the I.T industry. I really think that it's worth to spend the time on this lecture no matter what you want to do in the future.
By Niall H
鈥Jun 27, 2020
This served as a very good overall introduction to computers and information technology. I really enjoyed the ability to use virtual labs to get some practice in particular areas. I also think that the customer support lessons were very valuable in contextualizing some real world scenarios in IT support.
By Braden E
鈥Jun 7, 2018
This course grabs the essentials and gives a solid foundation to work with. I'm not going to lie to you, learning IT depending on where you go can be boring. This beginner course gives you just the right amount of hands on to peak your interest to further your learning. Give it a shot, you won't regret it.
By Benjamin M
鈥May 31, 2018
I really enjoyed this course. This course was clear and concise, and I was able to finish this certificate within a month. I found it fairly easy, and really enjoyed being able to retake quizzes so I could better understand the material. I just hope that it will prepare me for an entry-level job somewhere.