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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,809 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JM

Sep 25, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

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1576 - 1600 of 10,000 Reviews for Technical Support Fundamentals

By Dan B

Jan 8, 2022

I think this is a very solid course for folks with standard-user or less knowledge of computing technologies. It covers a fairly broad range, so you're not going to get too much into specific details yet. But overall, it does a great job of getting some fundamentals across.

By Ar-razi H

May 18, 2021

first, I had to unlearn two or three IT fundamentals that it turn out to be I am doing it wrong

second, the way you pack (small and forward capsule) give me confidence that THIS IS ALL THA BASIC you need to start learning more

third, THANKS YOU FOR GIVING ME THIS OPPORTUNITY

By Carlos E

Mar 15, 2021

Very easy to follow along and take notes that can be used to take quizzes and assessments. The hardest part was understanding the instructions to some of the labs. For a brand new IT student into this field using the terminal/shell programs was extremely hard to understand.

By Steve L

Feb 5, 2021

If you want to learn the basics of computing in a fun manner without pressure this is it. The instructors keeps it simple and doesn't overwhelm the learner. From small quizzes to graded tests, and informative videos, this course has got it all and makes learning fun and easy.

By LaQuan ( M

Dec 12, 2020

I walked into this course thinking a knew a lot, and I left knowing that much more. I think this course if worth it, and I think that you should really soak up the information here, it's a great start, and it's up to you to read into the things you don't understand very well.

By Joseph H

Oct 24, 2020

Excellent course giving you the foundational knowledge to grow. Great format and the videos are helpful with clever timing per video clip. Allowing for easy access to go back and refresh any material you may need. It was fun and inciteful. Can't wait to start the next course.

By Angela B

Oct 9, 2020

What I loved about this course is that no one gave up on you. They kept pushing you until you understood the information and that you were able to gain the tools for IT. I am so very proud of this program the way its gathering those who need knowledge of IT. Thank you so much

By Lucas A

Sep 6, 2020

Este curso me ayud贸 a conocer m谩s herramientas para resolver problemas en el mundo IT. Est谩 muy bien organizado y tiene mucha informaci贸n valiosa. Lo recomiendo ampliamente para seguir creciendo en conocimiento y tambi茅n poder obtener un certificado profesional internacional.

By Tarun K

Apr 22, 2020

This course is best for person who want to know the fundamentals of Computer Science and how computer works in brief . This course covers overview of almost everything you need to know in IT . Should consider check this course out . It strong your concept about fundamentals .

By Shannon S

Mar 25, 2020

This course is structured well, with excellent instructors and a wealth of knowledge to jumpstart one's journey into the field of Information Technology. I highly recommend it to those who are unfamiliar, but interested in learning about computer science and related IT roles.

By Karl T

Mar 11, 2020

I always thought I had an exceptional understanding of IT, but this course really helped me understand it to a much higher degree. The videos, labs, and various reading material really painted a much clearer picture of its importance to me. I'm very happy with this knowledge.

By Srijana B

Nov 19, 2019

The course here at 糖心vlog官网观看 is super helpful in building the basic foundation for your dream job. The contents are really very helpful in achieving your desired skills and knowledge in the field you choose. I am very happy and proud to have taken online courses with 糖心vlog官网观看.

By Martin

Jul 17, 2019

Es un curso que te da una introducci贸n hacia el mundo de la inform谩tica. Los v铆deos son muy expl铆citos y concisos, ademas te explican con ejemplos sencillos y pr谩cticos.

Creo que es un buen curso para todos aquellos que quieran iniciar su carrera en el mundo de la inform谩tica.

By Rosa T B

Dec 18, 2018

I really enjoyed this class! I never knew that there was so much to IT or the internet! I knew there were things needed to make the internet function, but never this much! I am excited to be able to continue on and learn lots more. The classes and the instructors are awesome!

By Jos茅 C

Feb 27, 2025

Me llev茅 una grata sorpresa durante todo el curso, hab铆an un mont贸n de cosas que desconoc铆a y otras que eran un poco mas familiares a lo que hago actualmente. Muchas gracias por el valor agregado y a la dedicaci贸n de quienes participaron en el material escrito y audiovisual.

By Oluwaseyi F

Jul 1, 2023

This is a fantastic course. Lovely and friendly instructors who broke down each step in a way that even a layman can stand up and say he is a voice.

I can't appreciate Google and 糖心vlog官网观看 enough for this wonderful opportunity to learn;...isn't that the beauty of the internet?

By Mohamed A

Mar 3, 2023

This course is absolutely a gem. Course contents and the step-by-step videos starting from the history of computing to the troubleshooting techniques have been a real eye-opener. As an IT professional, I can feel that the course is designed for any novice to get into easily.

By Bill Y

Aug 18, 2022

Great course -- the videos were short, concise, and right to the point of what I needed to learn. I highly recommend this starter course to anyone who wants to begin their career in Information Technology and push themselves to greater heights. Thanks Google and 糖心vlog官网观看!

By Marilyn M

Apr 8, 2022

This is my second course on 糖心vlog官网观看 but my first course with Google, and boy, I can see a huge quality difference wiht Google. I think this course is exceptional and incredibly well-crafted, thorough, and truly gearted toward the success of every student. Thank you, Google!

By Jos茅 E X T

Dec 14, 2020

El curso es muy enriquecedor, uno quisiera comprender todo, pero es un conocimiento tan vasto, que uno muchas veces se pierde en el. Uno anhela manejar todo en un santiam茅n, lo cual no es posible, porque a todos les ha llevado mucho tiempo el dominarlo. Gracias por el curso.

By Jonathan V

Nov 18, 2020

This is a great starter course for IT. Weeks 1 - 5 were very broad in terms of the technical information that you learn. However in Week 6, lots of great information about dealing with users that I ended up taking more notes during that week. And I plan on re-watching again.

By dano m

Oct 20, 2020

I will most likely refer back to this, especially the interview and resume tips, this is all most definitely essential aspects to have both in life, and in the IT field, learning from scratch was no issue and that's an amazing feeling Google has helped me achieve, thank you.

By Nakul S

Aug 2, 2020

Great course. I highly recommend students and people interested in learnng more about the field of IT to enroll in this course. Whether you're a beginner or intermediate level person it doesn't matter as long as you have a keen interest in learning and tinkering about stuff.

By Akshansh K S

May 29, 2020

I really enjoyed the learning process throughout this course. The way different topics are discussed with a basic level of understand is the most attractive quality of the course. I definitely recommend this course to the people who want to start a career in the IT Industry.

By David H

May 19, 2020

It was a great experience. Most online or CBT is boring and does not have actual user involvement. This did and I liked that very much. I will continue to take these classes as I am an information junkie and the more I get the opportunity to learn the better. Thank you.