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The IT Technical Support Fundamentals has brought me up to speed with today's technology and given me choices as to what field of IT that I would like to concentrate and on gain skills in. The doors have been open wide for me. Thank you!

I think this course was amazing. The instructors did a great job by explaining into detail what needed to be known. The step by step instructions on how to handle difficult customers was very helpful. I also enjoyed the exposure to Linux.

The best interactive and hands-on-real experiences course I have had so far. Starting from basics and going down to deep world of computer science. I feel I am really learning lots of things about computers, networking, cybersecurity etc.

I learned a problem could be resolved by just looking at how the wording is. I have learned about VM before but never practiced that much. I also haven't learned hardware for quite awhile. Very informative course can't wait to learn more.

Course 1 was a great opportunity to prepare and engage students with a range of experience levels from novice to expert. It's serves as a good refresher with a how do we know where we are going if we don't know where we have been mindset.

If you're curious about IT take this course, everything is broken down to be comprehensive, you can schedule your studying around your life and still have plenty of time to get it done. gift yourself the knowledge and you wont regret it.

A PERFECT overview of computer architecture. This introductory course is a great blend of quick lessons and examples to get you ready to dive deep into the exciting and ever-changing world of computing and IT support! Highly recommended!

The first course, Technical Support Fundamentals, was an eye opener!! I enjoyed every bit of it and noticed myself looking forward to continue the course, watch the next video, learn the next hands on assignment and explore the readings!

The Technical Support Fundamentals course is very well put together. It is broken up into short sections, so that if you have a lot going on in your life, you can still complete sections of it and feel like you are completing your goal.

Excellent course, gave me a lot of new applicable knowledge and abilities into the IT world, the process was easy and really nice. the videos, and practice assesments where absolute great because kept me in a dynamic process of learning.

I learned a lot on the course and I am ready to level up my career in IT. Thank you so much the apportunity to learn even are busy with our current work. Learning things in our own pace is a very good options to do in educating ourselve.

Great overview and introduction to Technical Support. I like how it gives a clear picture of the fundamentals and processes of Tech Support. It has opened my eyes to what kind of opportunities are available in the field of IT. Thank you!

This course was very interesting and educational. I now have a better understanding of how different OS work and I especially like the advice given on how to narrow down a problem instead of just rushing in to solve it in a hasty manner.

It was very interesting learning a skill that I only see other people using, and wishing I was in their shoes, solving a problem. I'm glad I took this course; it has given me the zeal to keep learning and to believe in myself. Thank you!

This was a great introduction to the world of computers. All of the information was clear and concise. I currently work in customer service so I look forward to being able to transfer my skills over to a career in working with computers.

This was one ofthe best course till date that i have ever recieved . it really helped me alot to know about the it security personells and how do they perform the task on different instances. I would recommend everyone to do this course.

A very informative course, especially to those like me that only having a small experience doing the repair. Now I can do it in a more technical and effective way and not having issues dealing with difficult scenarios with the customers.

Amazing introductory course. Great content that was easy to understand and follow. The knowledge gained in this course was essential to completing the certificate program. The assignments were very to the point and made concepts clear.

This course gives a very nice in depth look at the basics of technology and IT. I came in with basic to moderate knowledge of computers and technology, but this helped further that know-how. I'm excited to continue with the next courses.

Really enjoyed this course. I was able to watch videos and learn wherever I was at and only had to sit still on my personal laptop for short periods of time. I'm a bit hyperactive and this course allowed me to learn in the way I need to.

Great overview of the fundamentals! I loved the structure of the course, the visuals, and all the different lecturers. Terms and concepts are taken one step at a time and explained very clearly. Excited about starting the next course!

I would recommend this course to anyone trying to get there foot in the door. This course has tought me a whole lot from learning BIOS to building my own computer. This course was awesome and i would 100% recommend this course to anyone.

I am rating 5 star in the early stage of course because I have already found it lucid, knoledgebale, and with a perfect level which matches my needs. It easy to learn from the videos and with quiz I get to think and improve on my skills.

I recommend this course for anyone looking to get into IT and have no background. Really talks about the basics and gives you much needed knowledge that you can use during the interview and day to day operations of an entry-level IT job.

This course was one of the best courses I've ever taken online. The topics are interesting, the educators are nice and not boring to watch and hear. I would totally recommened attending this course if you're pursuing an IT Support role.