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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
159,859 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

AT

Sep 30, 2021

T鈥媓ere's a lot to cover, and this course does a great job breaking it all down into managable chunks. If you're looking to dive into learning more about IT, you could do much worse than starting here.

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2401 - 2425 of 10,000 Reviews for Technical Support Fundamentals

By Godfrey V

Aug 3, 2020

This course was excellent. I honestly feel like I could help fix someone computer right now. I know I have a lot more to learn, but the mixture of lecture and hands on projects, have made me extremely confident in my skill.

By Aaron T

Jul 23, 2020

I really enjoyed learning new material in the field of IT. The instructors were very good in their explanations and left little room for confusion or questions. I'm excited to press on through the next courses of the program.

By Pamela S

Jul 20, 2020

You all have developed a treat introductory course. What I appreciated the most, however, was getting to know your personal stories. The drive, the ambition, the curiosity -- it's all very inspirational in an empowering way.

By Nathan P S

Jul 15, 2020

For an introductory course, it was extremely well done. It touched on a lot of subjects without overburdening the student with too much detail in any one area. Just a taste so the student could get a feel for the information.

By Omkar S

Jul 12, 2020

It was an amazing experience to learn from such great hardworking and successful individuals. looking forward to complete all the 4 remaining courses and enter into this amazing field filled with information and technologies.

By Brian P

Oct 13, 2019

I just finished the first week and this course is amazing so far. The instructors seem very friendly and very easy to follow and understand. I truly look forward to finishing this course and taking many more through 糖心vlog官网观看.

By Marian

Mar 22, 2018

This first intro to IT is very welcoming. I thought my lack of IT skills would be problematic. Luckily the course designers created an inclusive environment. It was easy for a novice like me to make the leap into learning.

By Ann L

Sep 19, 2023

This was a very insightful and broad course. I learned more than I expected.

The courses were broken down into easy bits, so they were easy to understand and assimilate

Thank you to both Google and 糖心vlog官网观看 for this package.

By William K

May 15, 2023

It is a quick and bit sized lesson plan that makes it super simple to use. I was able to complete this course in about a week. The videos and reading are informative and break everything down for you so its easy to remember.

By Ashraf Y

Dec 25, 2022

This is an extremely easy course. If you have the basics and you took a course at university, then this should be a breeze. You can easily finish a week in a day if you dedicate 1.5 hours to the course. Best of luck brother.

By SAYAN H

Nov 9, 2022

The course content was amazing and as it was beginner friendly, the instructors were good enough to teach us the topics. I want to suggest the course to anyone who want to grow their career as a Technical Support Specialist.

By Joelene P

Oct 12, 2021

I consider myself to be tech savvy so I was surprised that there were a lot of interesting things I didn't know about the tech world that I took from this class. The material was presented in a relatable and interesting way.

By Kelly L

Aug 27, 2021

I really enjoyed the course it was very insightful yet clear and easy to understand. I think the actual online computer practice was vital to putting the pieces together. I really enjoyed it and I will continue the program.

By John G

May 9, 2021

I already knew most of this stuff, so this course was easy for me. But, there was enough that I didn't know to make it interesting. This is great beginner information, about the background of computing, and how it all works.

By K L

May 5, 2021

Breaks complicated realities into small digestible pieces of information so that even those that are unfamiliar with computers and computer systems can gain insight and knowledge into the complex nature of the digital world.

By Kendra L

Feb 25, 2021

The way they have this course set up makes it very easy to learn and to finish on your own time. I love the way the certificate is broken down into sections that are 5-8 weeks at a time, giving myself small goals to achieve.

By Melissa W

Jan 13, 2021

If I could give this course 4.5 stars I would, only for the fact that the Operating Systems section moved a bit quick to keep up. Otherwise everything was easily presented and explained, and I enjoyed learning more about IT.

By John B

Dec 25, 2020

Very informative for me. I would recommend this course to anyone that does not have any prior experience with IT. I have learned a lot and the lab work was my favorite part because it was hands on. Google did an amazing job.

By Rosario L

Nov 23, 2020

Fue un reto para m铆, porque la tecnolog铆a no es algo a lo que estoy acostumbrano, no m谩s all谩 del uso diario. Creo que aprend铆 muchas cosas interesantes y estoy dispuesta a seguir esforzandome para conocer m谩s de estos temas

By Aidan K

Nov 3, 2020

Spectacularly covers the basics of all careers in the IT field. Prepares newcomers to computers about the fundamentals in very easy to understand video assignments, and introduces how coursera sets up the rest of the course.

By Ricardo L

Oct 15, 2020

This has been a great introduction to IT support for me. I have always had an interest in pursuing more knowledge about IT and this course has reinforced that. I look forward to the next course and continuing my education.

By Thavapalan A

Sep 25, 2020

No matter what you are, the course is in a well-structured manner and especially course is wrapped up with a higher level of interaction between the learners and the techie even though it's not a duplex way of communication.

By KALYANKAR B

Aug 1, 2020

Hello if you want to start your IT career get here and enroll yourself in this course because here in this course GOOGLERS will teach you each and every basic thing that is related to IT Industry that too from the beginning.

By MANTHAN S W

Jun 25, 2020

This is an amazing course.Enjoyed the course journey.All the basic concepts regarding computers and internet are precisely explained here.Anyone who is interested in IT should take this course.Instructors are really amazing.

By DHAMARI I T

Apr 21, 2020

This course was interesting and it teaches a lot about data storage, how to count in binary, how to transfer main memory data to index data. This course also helps me improve what skills I can achieve throughout this course.