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Learner Reviews & Feedback for Understanding User Needs by University of Michigan

4.7
stars
523 ratings

About the Course

Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on 糖心vlog官网观看. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls....

Top reviews

TJ

Jul 10, 2020

I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.

MV

Oct 12, 2020

This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.

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76 - 100 of 114 Reviews for Understanding User Needs

By Tomas Z

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May 31, 2020

well Explained and good exercises

By Ahmed I

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Apr 15, 2021

Thanks for this really great job

By Daniel C

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Jun 18, 2020

it was a very enriching course

By Miguel M

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Mar 15, 2022

Amazing!!!. I learned a lot.

By Meng L

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Jun 10, 2019

Great hands-on practice!

By Zahra N

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Feb 6, 2023

Very useful course!

By Ruben G

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Aug 6, 2021

Interesting content

By MISTER B T

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Feb 21, 2024

I Love this course

By Liubov Z

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Feb 24, 2019

Very useful course

By Michal h

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Jun 4, 2023

Must have course!

By Aqilla F H

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Aug 22, 2020

Thank you so much

By Liz O

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May 30, 2024

Excelent course

By Teuku B N M

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Aug 26, 2020

this course lit

By Eber S

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Jan 29, 2019

Excelente curso

By Saad H M A

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May 14, 2025

賰丕賳鬲 賲賮賷丿丞 噩丿丕

By Lahiru K

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Jul 11, 2023

Great content

By David M L

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Feb 26, 2021

Great course!

By Umesh C R K

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Jun 8, 2023

Learnt a lot

By Elisa C

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Aug 16, 2024

excellent

By Thais X G

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Sep 25, 2020

EXCELLENT

By Flt L G R

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Jul 12, 2020

THANKS...

By Lisa Y

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Oct 11, 2019

very good

By Subham K S

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Apr 5, 2023

Loved it

By Yuhong L

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May 25, 2020

Great!

By 膼inh N Q

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May 28, 2025

good