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Learner Reviews & Feedback for Understanding User Needs by University of Michigan

4.7
stars
516 ratings

About the Course

Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on 糖心vlog官网观看. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls....

Top reviews

TJ

Jul 10, 2020

I really enjoyed this class and felt it was a great start to learning how to conduct user research. The professor, Kentaro Toyama, is also a fantastic teacher even with teaching via recorded video.

MV

Oct 12, 2020

This course has really exceeded my expectations, each of the exercises that are raised lead you to a complete understanding of the strategies to follow to understand the needs of the user.

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101 - 112 of 112 Reviews for Understanding User Needs

By Richard N

Jan 21, 2023

yee

By Luong T

Mar 21, 2021

Knowledge is so helpful and you can apply it immediately in your current work.

You will do many assignments in this course. To ensure that you can spend more time on this.

By Tiffany M

Mar 29, 2020

Very detailed curriculum but with many constrains for the assignments.

By Rhandy F M

Aug 21, 2019

It was a very valuable course

By Joy Y

Jan 10, 2023

Great course!

By Diego d l P

May 20, 2020

Great course

By Gordeeva A

Jun 15, 2022

袘褘谢芯 斜褘 褏芯褉芯褕芯, 械褋谢懈 斜褘 褋褍斜褌懈褌褉褘 斜褘谢懈 薪邪 褋邪屑芯屑 胁懈写械芯, 褔褌芯斜褘 屑芯卸薪芯 斜褘谢芯 褋屑芯褌褉械褌褜 懈 褔懈褌邪褌褜 芯写薪芯胁褉械屑械薪薪芯. 孝邪泻 懈薪褎芯褉屑邪褑懈褟 谢褍褔褕械 褍褋胁邪懈胁邪械褌褋褟. 孝邪泻卸械 薪邪 锌芯褋谢械写薪械 薪写械谢械, 谐写械 懈蟹褍褔邪谢邪褋褜 褋褌械薪邪 褋褏芯写褋褌胁邪, 薪械泻芯褌芯褉褘械 褋褌懈泻械褉褘 斜褘谢懈 斜械蟹 锌械褉械胁芯写邪 懈 泻邪褔械褋褌胁芯 胁懈写械芯 褋褉械写薪械械, 褔褌芯 屑械褕邪谢芯 锌械褉械胁械褋褌懈 褌械泻褋褌 褋邪屑芯褋褌芯褟褌械谢褜薪芯. 协褌芯 胁褘蟹胁邪谢芯 褋谢芯卸薪芯褋褌褜 褋 胁褘锌芯谢薪械薪懈械屑 蟹邪写邪薪懈褟 懈 锌芯薪懈屑邪薪懈械屑 泻邪泻 胁芯芯斜褖械 写械谢邪褌褜 褝褌褍 褋褌械薪褍.

By MONICA M G

Mar 25, 2022

monotino

By Diana G

Apr 30, 2021

This is the least polished of all the courses in this specialization. The name of the course should be restructured to fit what it's about, interviewing and the process of interviewing. I find interviewing pretty self-explanatory, but there is information that is useful in the course video and documentation. What bothered me most was the ambiguity when it came to peer assignments, the number of peer assignments and quizzes that involve answers like "all of the above" or "II and III". Peer assignments are an a pain to deal with, considering you have to ask other users for reviews to process, and it's mandatory to be graded before proceeding. If the structure of this course was reworked, it could be more efficient at conveying the importance, features and best practice of interviewing.

By Sam B

Feb 23, 2022

Not generic and it's focusing only on one type of research

By ABDULRAHMAN S M A

Aug 8, 2023

so much work for it

By Cyril B

Nov 18, 2024

Boring