Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania
About the Course
Top reviews
ND
Jan 31, 2019
Though I have worked on Customer Analytics with my previous work experiences and also on Surveys etc at George Brown College Canada, this module was more than insightful. Lots of learning to learn eh!
AA
Apr 6, 2017
Perfect Course for those who want to inquire insight and knowledge of how tons of data that we generate in our day to day life is being utilized by big organizations in optimizing their productivity.
2501 - 2525 of 2,553 Reviews for Customer Analytics
By Hussein M
鈥Jul 26, 2020
the course is introduction and it's not deep , i felt bored actually plus i was afraid form the Indian professor
By Ananth V B
鈥Feb 9, 2017
Lots of theory and concepts, but little in the way of how to solve customer analytics problems yourself.
By Hugo C
鈥Dec 1, 2020
The material is very superficial and there is not much practice; all quizzes are conceptual only.
By Gladys L
鈥Dec 27, 2016
Compared to Operations Analytics class, this class does not provide as much applicable skills.
By Noel F
鈥Jan 25, 2016
Very high level course, interesting as a background but doesn't really deep dive in any topic.
By Shu L
鈥Jan 19, 2023
Poor organized, limited resources, lack of further explanation.
By Harsh P
鈥May 23, 2020
Need some practical application assignments instead of a quiz!
By Ian L
鈥May 22, 2022
Outdated, and very few applicable lessons on today's market.
By Semen G
鈥Nov 22, 2020
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By Daniel A
鈥Oct 24, 2019
It did not satisfy my thirst for knowledge on this topic
By Ernst S
鈥Aug 31, 2022
We did get our hands on any actual data to work with.
By Vyacheslav Z
鈥Mar 18, 2019
Too basic. Rather an overview, than an actual course
By VASANTH
鈥Jul 15, 2025
give automatic move the paragraph when they speech
By Maria K
鈥Oct 15, 2020
Maybe could be more extensive and profound
By Jonathan Z
鈥Feb 7, 2016
Almost no practical application
By Timothy D
鈥Jan 18, 2019
Not enough real world examples
By Svetlana K
鈥Sep 23, 2018
Outdated slides and lectures
By J R
鈥Aug 18, 2016
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By Diane M
鈥Sep 21, 2015
Poorly designed. The lectures just consist of people talking to the camera with little visual aids. There aren't any materials to read over or study. The transcripts of the videos come in a .txt file... On the whole, really not at all the caliber I would have wanted to see from Wharton. If I had paid for this course, I would be really frustrated.
By Anas M
鈥Jun 29, 2019
Quiz questions were not clear. Content was subpar for a "top" university. It seems like this was nothing more than a haphazardly put together course to make money and nothing more. This course felt like a complete waste of time and I believe the concepts and material in the modules are outdated.
By Lorenzo B
鈥Nov 15, 2024
This course could be much more engaging. It鈥檚 filled with long, general discussions without ever diving into details or practical actions. By the end, you鈥檙e left with many general notions but nothing actionable. The lessons and slides are poorly structured and tedious.
By Jiang T
鈥Sep 22, 2015
In fact, i think this course is waste my time because the course only have lecture. They don't tell you how to use software to solve the problem even do not give any practical homework. Compared to other course, the quality of this course is extremely low.
By Abdullah A D
鈥Aug 31, 2020
It's hard to follow along, the instructor is mostly reading of slides and the level of teaching is of a low standard. The content is actually very good but its not put together well enough for a beginner in the field to capture the information.
By Jarratt O
鈥May 29, 2020
audio is bad. takes too long to move from the fluff and abstract to anything concrete. week 3 has A HUGE gap between lectures and quizzes. showed some interesting concepts but doesnt tell us how we can get there and thus take data for granted
By Evelina D C
鈥Jul 26, 2024
While the course provides many thought-provoking ideas, it is primarily theoretical. There are no exercises or code to implement. It would be beneficial to integrate real-world datasets and code to demonstrate potential analyses.