AH
Oct 4, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
KH
Apr 30, 2022
I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.
By Oscar M
鈥May 17, 2023
While I do have a background in IT since High School, I wanted to prove to myself and challenge myself to see what I knew. This course was amazing because of the refresher and the new information it showed me as well as the challenges it placed to test me. I always wanted to get back into the IT world and with this, I can finally start!
By Nathaniel O
鈥Aug 7, 2021
Thank you google for such an opportunity. Thank you cousera.
I've learned a lot so far, Every bit of the course has been impactful...
The things I've known now have made me more knowledgeable concerning the IT world.
I'll keep on learning to become a better version of myself and make my community a better place.
THANK YOU GOOGLE. THANK YOU.
By Susie O
鈥Jun 13, 2020
This was a nice, well-rounded introductory course to the world of technical support. The content remained interesting and even when I ended up being offline for a full week due to an illness, it was super easy to get right back on pace and finish early. I am looking forward to continue to quench my thirst for knowledge through 糖心vlog官网观看.
By Ali A
鈥Apr 18, 2020
This was my first course at 糖心vlog官网观看, even the first online course and it was best experience learning from Googlers, I never knew much about the stuff they taught me in this course. Thanks to Google, all the instructors and 糖心vlog官网观看. I have also enrolled in other courses of this Program and hope to complete all these. Thanks one again!
By Melinda A H
鈥Feb 6, 2018
This is an excellent introduction to IT. The information is geared toward beginners, is well-organized, and presented professionally. The virtual-machine labs provide great hands-on experience, even with a few start-up bugs. The included discussion forums are a good way to get additional insight on the labs and lectures from your peers.
By Davi C P
鈥Mar 6, 2025
I鈥檝e been working in the IT field for over 20 years, and I鈥檓 attending this course to obtain a certificate and apply for a job vacancy that requires official certificates. The content of this course covers the most important areas to become an IT Support Professional, and it also helps me brush up on the concepts I learned in the past.
By Zachary R
鈥Sep 30, 2022
Very good for a first-time learner and keep that information coming. I think my only crtique would be to make sure that for those who are not so tech-savvy, be sure to continue to break down certain terms and vocabulary as to not confuse, or bore. Aside from that, this was a great intro course and I cannot wait to continue. Thank you.
By Angel C
鈥Sep 28, 2021
I really appreciate this course having the Mock Interview at the end of the course to provide future tech applicants an idea of what to expect from an interview. I am particularly not the best at interviews but that simple video provided me with a lot of information and I hope I can put it to good use when the time comes! Great course.
By Olimpo A M S
鈥Sep 19, 2022
Excellently written and produced. Suitable for practically anyone, maybe even kids with the desire to learn. It gives a brief history to set some context and then goes into detail in the right pace to keep you engaged. I'm fairly tech-savvy myself and yet there were still some interesting bits I learned from this course.
Cool stuff!
By Hossain M Z
鈥Mar 31, 2022
Honestly, 糖心vlog官网观看 is the best platform for learning new skills. However, I gained confidence after taking some specialization courses. In addition, I truly appreciate all the great instructors for amazing skill sharing. Hence, I am applying all the skills and knowledge in my practical day-to-day life which I have learned in 糖心vlog官网观看.
By el r
鈥Aug 5, 2021
First of all, thanks for the opportunity and to the armed platform to improve our knowledge and understanding of our branch of work.
This is a different point of view of how we see our day to day and more than that, it will prepare us for the future.
What I enjoyed the most were the labs and the practices, very dynamic and entertaining.
By Aneak D
鈥Nov 28, 2020
Great course. It was a kind of refreshing course for me and even after having 12+ years of experience in IT, there were contents in this course enriching my knowledge. I recommend this course to all the persons who plan to start career in IT. The course is rich in its contents. Course is conducted by Google IT experts. Just go for it.
By Paul C
鈥Oct 6, 2020
This course provides a solid foundation for technology and IT skills. It begins with rudimentary explanations of computer anatomy and proceeds through basic elements of computing, hardware, networking, software development and maintenance. This course will teach you important fundamental elements necessary to any career in technology.
By Zach M
鈥Jul 15, 2020
Ever wanted to know how a computer works? This course gives you the basics to understand how. The modules are simple enough to understand for beginners, but even if you're aware of the basic structure or parts of a computer (software, hardware, RAM, etc.) your knowledge can be embellished with new details to deepen your understanding.
By Sandra E
鈥May 9, 2020
Introductory course on the world of IT. Well worth looking into if you are interested in pursuing IT. Easy to follow instructions. Loved how I had the ability to redo quizzes if I didn't pass. For the more complex exams, video footage was added therefore made exams on qwikilabs easier. Very short videos that don't take long to follow.
By Nikhil.karkera
鈥Mar 11, 2020
I would like to thank Courser and Google for this wonderful opportunity! I loved the knowledge, content and the way it had been explained by the instructors. Even though i had some idea about the computers, this course has reinforced and strengthened my knowledge and confidence to the same! I would love to get more courses like these!
By Ibrahim J
鈥Jul 20, 2024
The IT Support Specialist course provided comprehensive training on troubleshooting, customer service, and IT fundamentals. It equipped me with practical skills in resolving technical issues and communicating effectively with users. The structured modules and hands-on labs were invaluable in preparing for real-world IT support roles.
By Duong N
鈥Feb 14, 2023
I was struggling in the first few lessons and tended to quit. However, thanks to the instructors sharing about their backgrounds, their goals, their sense of humor in-between the knowledge, I was motivated and kept picking of the lessons.
I am glad that I could finish Course 1. Can't wait what they have to offer in the future courses.
By LaShawn W
鈥Jun 24, 2021
Great course google provided, Knowledge, I did gain. Program was worth it totally. I had no experience at all, l learn a lot had a few issues with Quiklabs session they were challenging and confusing some of my lessons at times, But my overall it was a awesome class and great for a beginner like me. And I鈥檓 glad I choose the course.
By Jacob M
鈥Nov 7, 2020
I am very happy to complete this course. I was able to expand and retrain computer technology and troubleshooting skills. I was very interested in the people skills, resume writing, interview skills. I like to work for Google one of this day and I also like to teach others . I love to help others succeed in their career and dreams.
By Susana B
鈥Jan 29, 2020
Worthwhile course for anyone interested in the IT field. Whether you leave here feeling this is the path you want to pursue or not, it definitely gives you an insight on what to expect. It also prepares anyone who doesn't have any IT background on what they need to work on. I really enjoyed it and leaving this course hungry for more!
By Adama K M
鈥Jul 3, 2023
It's a very interesting course that I enjoyed every bit of it. It was made easy to understand even for the slowest learner. The flexible period of study also gives everyone an opportunity to participate in. I hereby recommend this course to everyone who is willing to expand their career and knowledge base. Thank you so much Google.
By Reydi P P
鈥Aug 8, 2022
I really liked the "Technical Support Fundamentals" course, you can see the great knowledge of the people who present them, I loved the use of virtual machines and the tips to systematically solve problems, I appreciate that they add subtitles to the videos, it's a great help for those of us whose language is not our birth language.
By Oshan C
鈥Nov 26, 2020
This is amazing course for beginner to achieve the professional certificate of successful in your IT career. There was lap sessions and quiz and other things design for understandable to everyone. I successfully complete this course and I recommend to you follow this course you can reach your successful destination of in IT Industry
By Chawis B
鈥Sep 7, 2020
I already have a bachelors degree in IT so this course was relatively easy for me but looking at a newcomer's standpoint it is a very good course just at the right difficulty for beginners. Everything is clear and to the point. There is no extra stuff thrown in there to mess with you like you may find at a proper university lecture.