RK
Sep 13, 2020
Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!
VT
Nov 4, 2022
The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.
By Russ H
鈥Feb 14, 2018
Great introductory course that prepares you for all the aspects of IT support in the coming lessons. As a first course should, it gives you an idea on all the relevant topics needed to complete the course so you can get an idea if it's a good fit for you.
By Junet A
鈥Feb 8, 2024
it's a best course that I can recommend !!!! if you're looking to enroll in an IT field with no previous tech background, then it's for you. and for computer science students it'll give you a strong foundation in how computer and computing systems works.
By Abel
鈥Nov 9, 2023
Thank you, for creating such understandable course ,for first time learners like me I really need this kind of education where I can work in a real world scenarios and practice without having the trouble of having to find more resources for the projects.
By Gabriel A
鈥Dec 28, 2022
For someone like me who had a computer science degree, I love what I met here. The course gives more information in a friendly and simple manner for anyone from beginning to expert level. It makes me want to see more of what other courses have to offered
By Liam T
鈥Sep 10, 2021
I enjoyed the course. I look forward to learning more and getting that certificate so I can be on my way to my new career in IT! I love the Virtual machine learning part. I think that is the most critical part along side customer service and interaction.
By Daniel R
鈥Apr 26, 2021
Great introductory course to IT, I especially enjoyed the hands on activities. It'd be nice to see some of the lengthy Wikipedia articles replaces with more hands on information, videos, or articles that explain the information in a more interesting way.
By Michael G
鈥Jan 23, 2021
I loved this course! It's all I could ask for and more. It is very surface level, but it does a great job of setting you up for the deeper course to come. If you're interested in learning anything about the tech field, I would 100% recommend this course!
By Frank r
鈥Aug 22, 2020
Great fundamentals course gives plenty of information yet still allows for someone like myself that has only used computers to browse the internet or use a number of programs on it the ability to follow, learn, and progress.
Thank you 糖心vlog官网观看 and Google.
By Gbenga O
鈥May 8, 2020
I really want to appreciate the effort you put in the training to make me confident in the IT. My passion in the IT has grown by 90% now and I will make sure I continue to develop my skill so that I can be more useful to any company out there to hire me.
By Aaron M
鈥Apr 30, 2020
The "Technical Support Fundamentals" course is an absolutely brilliant way to achieve more knowledge in the topic of IT essentials. It really helps even if your beginner or intermediate. There is a good relation between videos, reading parts and quizzes.
By Akinkunmi T
鈥Apr 17, 2020
I am sincerely grateful for this opportunity and I must commend Google and 糖心vlog官网观看 in taking this initiative and crafting out this beginners IT Module in positioning us to have a brighter, rewarding future as IT support specialist and beyond. Thank you.
By Oluwakunmi O O
鈥Jan 18, 2020
Many thanks to all the instructors, including the support staff - This is the beginning of a new phase for me and i feel blessed and privileged to have begun with passionate folks as you. Keep on being awesome. See you at the top!
Oluwakunmi O. Olasanoye
By Tyler H
鈥Sep 27, 2019
Very easy to complete, just some issues with the external tool. 糖心vlog官网观看 will hopefully be able to fix mine as I have completed all of them but they won't update. Overall good course, talks about workplace situations and not just the tech side of things.
By barrett r
鈥Sep 19, 2018
As the title of this particular course says, it is fundamentals. Having been in technical support for a while now, this provides the basics that all technical support staff should have. The Technical Support Fundamentals course is a great building block!
By Kristi B
鈥Jun 12, 2018
The Technical Support Fundamentals course was extremely informative and it made me even more excited aboutthe remaining courses and the magnitude of information there is to be learned. I feel like I am off to a great start and can't wait to move forward.
By Deleted A
鈥Mar 20, 2018
Some of the labs are a tad bit testy but attempting them on different internet browsers fixed the problems for me every time. Concepts are easy to understand and are explained very well. The supplemental readings can be extremely helpful and informative.
By Ernesto C
鈥Apr 18, 2023
The course was awsome!!! I was hesitant to do it because I thought I needed to have a really focused mindset to do it; but it was so easily made to help you understand the content that I was amaze how easy I was learning. Thank you, coursera and google.
By Lukman M
鈥Feb 25, 2023
Thanks to all the coursera tutors for the good work they are doing and may God richly them all. Now, I can confidently say that I'm IT support specialist with all the knowledge I have received. It was truly a wonderful journey and a lovely one of cause,
By Angela R
鈥Jan 28, 2023
Overall quite a nice little cert, please note though that one of the quizes in week 6 has questions that appear too early, as in, it asks questions that hadn't been covered up to that point, but they were covered a little after in the learning material.
By Gopal C N
鈥Feb 27, 2022
I enjoyed going through this course. I already had IT background and the course was straight forward. However, I recommend this to anyone who want to start career in feild of IT, it would absolutely help you understand even without any background in IT.
By Steve C
鈥Apr 12, 2021
Very good entry level information. Some of the time allotment felt a bit rushed. I had been under the understanding it was going to be more of complete at my own pace. Once I realized this I just pushed myself to get it completed as quickly as possible.
By Brittany B
鈥Dec 11, 2020
That was an excellent start to this course. I feel a little less worried and a bit more prepared to start digging in to the meat of this learning. Well done on making it so user friendly and accessible to those of us just starting out on this journey.
By Scott F
鈥Oct 30, 2020
Wow, even as a person who was exposed to computers at a single-digit age, this answered so many questions and clarified so many things that I never even knew I was missing. I'm genuinely excited to keep pushing through the full course. Full steam ahead.
By Edwin M
鈥Jun 7, 2020
If you don't know anything about IT/Computers, this course is a start. This course is designed in such a way it makes it easy for any person to understand IT/Computers. From a scale from one (1) to ten (10) I grade this course 9 (Nine). Great course.
By Mario P
鈥May 17, 2020
This is a great, overall introduction to computers and IT technology. The courses were broken down very well and the instructors were very engaging! By being able to learn at my own pace, this was course makes a great accoompaniment to any busy shedule.