This course is the third of a series that will help you become an effective leader and advocate, both within and outside your organization, on issues related to diversity, equity and inclusion. In this course, you鈥檒l explore various approaches to interacting with stakeholders who represent perspectives outside your own organization and/or perspective. Whether you are dealing with sales interactions, personal interactions or other difficult situations, you鈥檒l be able to practice and hone your skills for engaging external stakeholders, at work and beyond. You鈥檒l learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests. The simulations cover a wide range of situations in where you must deal with external stakeholders, providing a safe space to practice difficult conversations and explore diverging perspectives.
noch 3 Tage: Entdecken Sie neue F盲higkeiten mit 30% Rabatt auf Kurse von Branchenexperten. Jetzt sparen.
Dealing With External Stakeholders In A Diverse Environment
Dieser Kurs ist Teil von Spezialisierung 蹿眉谤 Diversity Leadership for Everyone
Dozenten: Jeanne-Marie Almonor
Bei 
enthalten
Empfohlene Erfahrung
Was Sie lernen werden
Anticipate, acknowledge, and handle the objections of external stakeholders
Anticipate, acknowledge, and handle the objections of external stakeholders
Influence the decision-making of external stakeholders
Kompetenzen, die Sie erwerben
- Kategorie: Active Listening
- Kategorie: Influencing
- Kategorie: Diversity and Inclusion
- Kategorie: Diversity Awareness
- Kategorie: Collaboration
- Kategorie: Communication
- Kategorie: Communication Strategies
- Kategorie: Conflict Management
- Kategorie: Simulation and Simulation Software
- Kategorie: Overcoming Objections
- Kategorie: Decision Making
- Kategorie: Persuasive Communication
- Kategorie: Stakeholder Analysis
- Kategorie: Stakeholder Engagement
Wichtige Details
Zu Ihrem LinkedIn-Profil hinzuf眉gen
22 Aufgaben
Erfahren Sie, wie Mitarbeiter f眉hrender Unternehmen gefragte Kompetenzen erwerben.
Erweitern Sie Ihre Fachkenntnisse
- Lernen Sie neue Konzepte von Branchenexperten
- Gewinnen Sie ein Grundverst盲ndnis bestimmter Themen oder Tools
- Erwerben Sie berufsrelevante Kompetenzen durch praktische Projekte
- Erwerben Sie ein Berufszertifikat zur Vorlage
In diesem Kurs gibt es 3 Module
This module explores techniques you can use to understand the underlying interests that motivate people and drive their decision-making. You will learn how to develop targeted assumptions you can evaluate by engaging various external stakeholders in conversations about their interests. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Das ist alles enthalten
14 Videos3 Lekt眉ren7 Aufgaben3 App-Elemente1 Diskussionsthema
This module examines methods to communicate effectively with external stakeholders. In this module, you will evaluate what happens when you do not speak to the interests of others, learn how to recover from missed opportunities, and explore ways to target your communication to capture the full attention of external stakeholders. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Das ist alles enthalten
11 Videos1 Lekt眉re7 Aufgaben3 App-Elemente
This module addresses a variety of situations and reasons people may object to your suggestions and proposals, so you can anticipate and overcome those objections. In this module, you will explore how to handle objections to influence the decision-making of others. You will also determine when and how to use 鈥渃autionary tales,鈥� and when it makes sense to push back against people with power who oppose or resist your objectives. You'll learn by playing games (realistic simulations) in which animated characters challenge you to understand their perspectives and interests.
Das ist alles enthalten
10 Videos1 Lekt眉re8 Aufgaben3 App-Elemente
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H盲ufig gestellte Fragen
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don鈥檛 give refunds, but you can cancel your subscription at any time. See our full refund policy.
Weitere Fragen
Finanzielle Unterst眉tzung verf眉gbar,