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Back to Brand Management: Aligning Business, Brand and Behaviour

Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,589 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands 鈥� regardless of where you are in your organisation 鈥� thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: 鈥淚 hear and I forget. I see and I remember. I do and I understand.鈥�...

Top reviews

SS

Oct 23, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

SS

May 25, 2023

To be honest really i will miss the wonderful teacher. the way he took the class and explanation was outstanding. i recommend learners to take this course to have the clear idea of Brand Management.

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1951 - 1975 of 2,723 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Maria C M M

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May 13, 2020

Thank you for the great learning.

By Nigorakhon S

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May 3, 2020

Very interesting and entertaining

By Jenny E

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Apr 19, 2020

Great and very interesting course

By Svitlana K

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Mar 4, 2020

great course , amazing insights !

By Dorcas N

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Nov 24, 2024

It was worth every minute spent.

By Valen J

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Feb 21, 2024

it is everything brand and more!

By Abijah L

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Aug 16, 2023

Informative and inspirational!!!

By Yugal S

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Apr 25, 2023

Great experience in this course.

By SHUBHAM M

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Aug 30, 2022

Exceptionally Outstanding course

By Elif k

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Apr 29, 2022

ger莽ekten 莽ok ba艧ar谋l谋 bir kurs.

By Surbhi R

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Apr 4, 2022

very explanatory and informative

By Levie N

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Jan 25, 2022

Profound Brand Management Course

By Kalinina S V

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Aug 3, 2021

Lovely course! Very interesting!

By Sean R P I

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Jan 17, 2021

Great course! You should try it.

By H. M I S F

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Nov 4, 2020

Excellence, I really appreciate,

By MANIKANDAN S

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Sep 3, 2020

the course for use to human life

By Agni C

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Jun 21, 2020

it was great learning experience

By Aman C

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May 10, 2020

VERY INFORMATIVE AND RESOURCEFUL

By Kate T

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May 8, 2020

Fantastic course. Well worth it!

By Akanksha J

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Oct 5, 2018

Excellent course for brand study

By Maggie M

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Mar 13, 2024

Comprehensive Adoptive Learning

By Flora

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Feb 15, 2024

Good course, easy to understand

By Lillia F

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Jul 19, 2022

the best branding course i took

By Vipul K

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Jun 20, 2021

A lot to learn from this course

By Saurabh A

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Oct 26, 2020

I highly recommend this course.