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Back to Start the UX Design Process: Empathize, Define, and Ideate

Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,361 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you鈥檒l complete the first phases of the design process for a project that you鈥檒l be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

ND

Aug 6, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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951 - 975 of 2,898 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By ZAINAB N

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Mar 1, 2023

Best experience was ever!~~~~ thank you google, irm, coursera!!!

By Hakeem Z

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Sep 18, 2022

That was an amazing experience. I look forward to the next one!

By Nukus K

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Sep 7, 2022

I love the way you teach students! interesting and really useful

By favour s

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Apr 22, 2022

xeptional. i get to learn at my own pace. the tutors are amazing

By Alzidan A T

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Jan 26, 2022

Not gonna lie, it's the best UX Design course for an entry level

By Oluwatosin O

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Jan 24, 2022

This course has really increased my insight in UX Design process

By Jenna M

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Oct 19, 2021

Great course! I learned so much in such a short amount of time!

By Ahmed A

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Oct 17, 2021

very powerful course good instructors help me to achieve my goal

By Anna R

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May 29, 2025

Loved the course. The instructors are so friendly and engaging.

By Rayan A

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Jan 8, 2024

A very comprehensive and well structured courses made by google

By Leonardo D P

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Jan 11, 2023

Such a great course with important topics. Absolutely worth it.

By C O S E T T E

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May 31, 2022

Effective, useful information, and videos are my favorite tool.

By Natalia M

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May 4, 2022

Aprend铆 mucho y os ejercicios fueron muy interesantes, gracias.

By Oghale E

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Apr 22, 2022

I feel i should have done this course before starting my career

By Lorenzo C

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Nov 7, 2021

Excellent course to learn how to deal and empathise with users.

By Walter B

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Jun 18, 2021

贸tima did谩tica, me ajudou a entender os processos de Ux Design.

By 围蟻萎蟽蟿慰蟼 螠

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Jun 15, 2021

Very helpful UX Research skills that can be applied everywhere.

By Wilson C S A d S

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Mar 17, 2025

Curso muito din芒mico e pr谩tico. Muito satisfat贸rio realiz谩-lo!

By Isaias G L

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Nov 22, 2024

Excelente explicaci贸n para concluir el curso son contratiempos

By Vaibhav T

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Apr 15, 2023

Nice to learn from that Miss :) ....... Very Lovely Teacher :)

By Kaline m

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Oct 18, 2022

Great but need a lot of time to study and make the exercises.

By Kritika S

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Oct 5, 2022

The Course structure is well descibed and easy to understand

By Ifeoluwa R M

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Oct 2, 2022

it was a fun and understandable course. I had an amazing time

By Okanlawon H

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Aug 8, 2022

ThIs course was really detailed and helpful. Knowledge packed!

By MUHAMMAD R

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Aug 14, 2021

Damnnnn this course was cool. I hope i can learn more about it