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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,061 ratings

About the Course

In this course, you鈥檒l be introduced to the world of Information Technology, or IT. You鈥檒l learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what鈥檚 to come in this certificate program. By the end of this course, you鈥檒l be able to: 鈼 understand how the binary system works 鈼 assemble a computer from scratch 鈼 choose and install an operating system on a computer 鈼 understand what the Internet is, how it works, and the impact it has in the modern world 鈼 learn how applications are created and how they work under the hood of a computer 鈼 utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

VT

Nov 4, 2022

The tech support fundamentals module is very resourceful and crisp. It really helped me understand many concepts and laid a strong fundamental knowledge in me. Thank you for such a wonderful program.

ST

Mar 25, 2022

Very good overview that was quite informative. I appreciate the format of the course with the videos, quizes, discussion and assignments. I look forward to the next courses and completing the program.

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5276 - 5300 of 10,000 Reviews for Technical Support Fundamentals

By KACHI A

Apr 29, 2020

Its really a very good experience.

My skills have enhanced with this course so that I can switch to IT Industry with this certificate.

Thank you

By Tyshawn B

Apr 1, 2020

I learned so much about navigating, accessing and stalling applications from the command line interface with Windows and navigating with Linux.

By 13th C

Feb 22, 2020

Covers the basics really well and was helpful in advancing my customer support soft skills that has really made a difference in my current job!

By Tyler W

Jan 22, 2020

Worked. Not difficult. Concepts were made easy to understand. Reading materials were relevant and skill level specific. Went at the right pace.

By Vivek R

Dec 8, 2019

Got Introduction about Tech Support, Thank you Google for knowledge. I also thank all the educators who helped us to learn through this course.

By Ava M

Nov 1, 2019

This is an amazing course! I enjoyed module 1 and looking forward to the rest of the modules. They made learning this very technical area fun!!

By Braeden C

Jul 17, 2019

Very good introduction for new people. I even learned some things about chrome I didn't know before! (Namely the SSH shell and RDP environment)

By John P N

Apr 17, 2019

With a passionate crew of teachers, a good presentation and easy to understand videos, this has given me taste for more IT courses on 糖心vlog官网观看!

By Victor L

Jun 13, 2018

Very easy to follow. Simple to take notes and to learn! Everything in this course can be used the day you learn it and broaden your experience.

By Patrick K

Feb 22, 2018

Well designed - including 糖心vlog官网观看's platform, the course content, and the instructors material. The teachers are well suited for this program.

By Luis M M C F

Feb 7, 2018

Excelente Curso tanto para el novato como para los que tenemos ya un conocimiento a acerca del tema, he recomendado este curso a varios amigos

By Glen W

Jan 29, 2018

I liked everything about this intro. I wish there was a few more examples in binary though, as it can be tricky for newbies, even some oldies.

By Daniel A C

Apr 4, 2025

Curso muito bom, al茅m de trabalhar a introdu莽茫o ao b谩sico de manuten莽茫o teve orienta莽茫o de como lidar com os cliente e as poss铆veis situa莽玫es.

By Carlos A Q C

Mar 19, 2025

O curso me ajudou a refinar os conhecimentos que j谩 possu铆a anteriormente, trazendo novas perspectivas em rela莽茫o 脿 intera莽茫o com os usu谩rios.

By samuel h

Feb 20, 2025

Excellent course, I liked it a lot. I took a little time to finish it, but it helped me understand many things. Thank you for this opportunity

By Olawale O O (

Dec 18, 2023

Technical Support Fundamental course really is an eye opener to the world of Tech. I can't wait to did more of tech and see myself at the peak

By Israel Y

Aug 30, 2023

I just love it. Its going to continue to help so many people who are eager to started in this awesome field we call tech. Happy learning!!!

By olamide a

Aug 18, 2023

This was a very interesting course, I t has really been simplified to make it easy to understand and follow.

I REALLY ENJOYED IT

THANK YOU ALL.

By Gabriel S

Jul 11, 2023

Totally amazing, it feels positive and has a can-do attitude to the entirety of it, can't wait to get my hands onto the other courses/modules!

By J L

Jun 30, 2023

This certificate opened the door to a new career instantly. I went from a forklift driver to I.T. Support and Site Administrator within weeks.

By Weston G

May 27, 2023

Great course to review and get more knowledge on some terms, even having a background in this previously, I felt it was a good starting point.

By sultan a

Mar 24, 2023

It was the best course i've had in my whole life.

I'm very thankful for the team that creates this perfect course for us.

Thank you google team.

By Evandro W A

Mar 1, 2023

Great course if you don't have an IT background and also a great course to learn conduct when you are working as a professional on this field.

By Vasuki g

Nov 21, 2022

It is very nice and clear teaching. I have learned a lot through theoretical and practical knowledge. Thank you so much all for your teaching.

By Adam K

Sep 1, 2022

This course has already helped me with my job on fixing our Toast tablets at work when they are not working properly through troubleshooting.